Platinum Play Casino Review (2024)

Our Expert's Review Process

Before any website could receive our stamp of approval, our gaming experts put it through a stringent review process. The reviews include deep diving into their registration process, deposit and withdrawal options, licensing, and game selection.

One of the aspects we spend a lot of time on is how it functions on mobile. This review includes gameplay, access to features, stability on different internet speeds, and whether they offer a designated app.

Above all else, we have a structured and strict Platinum Play Casino review process to maintain the quality of the gambling market. Every platform we review and recommend must reflect those high standards because we value the safety of our readers.

Overview of Platinum Play Casino

• Registration Process Instant
• KYC Process 2-3 days
• Live games 79
• Pokies 825
• Deposit Methods 13
• Min Deposit $10
• Live chat 24/7
• First Deposit Bonus 1st: 100% up to $400

Expert's Testing Process

• Bonus Claimed Yes
• Deposit Amount $20
• Deposit Method Visa
• Game Types Played Slots
• Withdrawal Amount $0
• Last Checked November 5, 2024

Platinum Play Casino Look & Feel

5 /5

Platinum Play Casino aims to provide a high-class online gambling experience, which they attempt to portray through a simple color palette and simplified menu structure. We offer a 5/5 score to this section thanks to its modern features and the presence of an iOS app.

The site structure allows visitors to easily access important information such as bonuses, game selection, and the sign-up process. Mobile players will have access to the same features, promotions, and tournaments as desktop players, thanks to its fantastic HTML5 encoding.

The site introduces its selection of games by listing a few available titles under each category. The general categories include New and Exclusive Slots, Tables, Live Dealer Games, Video Poker, and More Games. You can search for your favorites or filter through which games are Hot or Cold.

If you have an iOS device, you can enjoy your favorite slots on the dedicated iOS app, which is available in the App Store. During our Platinum Play Casino review, we discovered that there is currently no Android mobile app available; however, we anticipate the company releasing one in the future.

Look and Feel Verdict

• Navigation: easy navigation on the site
• Loading speed: the site works well, without technical bugs
• Graphics & Design: modern design, with a clean grey and white theme
• Overall verdict: this platform has flawless loading speed, intuitive navigation, and an iOS app. Android users should download BetVictor’s application from Google Play to play games on the go.

Platinum Play Casino Slot Games

5 /5

With nearly 700 online slot games, including over 50 progressive jackpot games, NZ players will find many titles, regardless of their preferences.

While there are websites with far more extensive slot game libraries, Platinum Play only offers titles from Microgaming, Evolution, Ezugi, Pragmatic Play, Netent, and Red Tiger. With such an impressive selection of suppliers, the game list might be relatively small, but its quality is exceptional – so we rate the field 5/5.

Most online slots offer a demo version for you to use to learn the game’s mechanics. It is worth noting that these demo games are only available once you sign in to this site. As a player protection rule, no demo games are available to guest players.

Not only do these slots entertain, but they feature a wide variety of themes, settings, and mini-games.

Slots Verdict

These slot games cover several popular categories, including classic slots, 3D slots, Megaways slots, progressive jackpot slots, Hold & Win slots, and more. Traditional three-reel slots are more straightforward, while modern five-reel video slots offer more complex gameplay with more symbols and bonuses.

The variety of slot game types also allows players to try different games and find the ones that best suit their preferences.

Slot Types

Slots

5-Reel Slots

Sic Bo

Wheel of Fortune

Poker

Jackpots

Classic Slots

Platinum Play Casino Live Casino

5 /5

At Platinum Play Casino, live dealer players have 130 titles to access, including a range of blackjack games, roulette games, sports-themed games, and Asia-inspired games.

To ensure their live dealer players experience the best the industry offers, the site partnered with two of the biggest names in the niche, Evolution Gaming and Pragmatic Play. This field deserves our 5/5 appreciation, like Trada Casino’s 280 live titles.

The game selection also includes Evolution Gaming’s most sought-after non-traditional live games, such as Monopoly Live, Sweet Bonanza Candyland, and Gonzo’s Treasure Hunt Live.

The platform offers players access to the industry’s best table games. With stakes ranging from $0.04 per game to $1000, their library of games is accessible to everyone, irrespective of budget or playstyle.

Best of all, they offer demo games that can be accessed once you log into your account if you’re unsure if a particular title is for you.

Live casino

Roulette

Baccarat

Blackjack

Table games

Video Poker

Live Dealer Games Verdict

Platinum Play Casino Payments

3.8 /5

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You can transact at Platinum Play Casino using the 14 diverse payment options, which include credit and debit cards, e-wallets, prepaid vouchers, and cryptocurrencies.

Cryptos are highly volatile, and any transactions could lose value.

What is the Platinum Play Casino minimum deposit?

The minimum amount you can add to your balance is $5 across all traditional payment methods. For crypto, the minimum deposit varies depending on the currency but is below the $20 threshold.

If you enjoy gambling with a low amount of funds, you can check other NZ $5 deposit sites that might match your preferences.

Platinum Play Casino withdrawal time

According to the withdrawal terms, all transactions will be processed within 72 hours. Besides the processing time, any withdrawals made to a bank account will take around three business days to land, while web wallets will take 24 to 48 hours to become available in your account. A better alternative is Caxino Casino’s 1-day payout time.

Payments Verdict

• Payout time: 72 hours
• Payment methods: 14 payment options – Visa, Neteller, Skrill, MuchBetter – and 4 crypto wallets
• Payout limits: $50 min withdrawal and limitless monthly cashouts
• Overall verdict: the banking system on this site is varied, but the payout time is extensive.

Transaction Fees

The online gambling platform does not charge players fees for making a deposit or requesting a withdrawal. However, your payment provider might impose hidden fees for gambling operators, so we recommend you check with your bank before making a transaction.

Even though there are no transactional fees on the website, if your account is dormant for six consecutive months, it reserves the right to apply a monthly fee of $10 against the current balance.

Platinum Play Casino Licensing & Security

4.5 /5

Since we realize the risk that online gambling carries, we only ever recommend sites that are fully licensed and regulated. As part of our review process, we review the licenses and certificates a company holds to ensure that our readers only come in contact with legitimate gambling sites. Platinum Play receives 4.5/5 stars for this section, as it has an active license from the Malta Gaming Authority.

MGA

License number: MGA/B2C/145/2007

Is Platinum Play Casino Legit?

Platinum Play Casino is legitimate, following the rigorous regulations of the Malta Gaming Authority. The MGA is known to be a strict, no-nonsense regulator who is pro-consumer, implementing many player protection policies.

Holding a license from such a gambling jurisdiction indicates that the site operates legally and is committed to customer safety and satisfaction.

Is Platinum Play Casino safe?

The site offers a range of responsible gambling tools, secures all customer information behind the latest SSL encryption, and is audited by eCogra to ensure all payout percentages and game results are fair and accurate. What’s more, players can rest easy knowing that a strong regulator licenses it.

• eCOGRA
• SSL encryption
• GambleAware.

Platinum Play Casino Customer Service

4.5 /5

Platinum Play offers support via email and live chat around the clock. The most effective method for addressing any concerns is the Live Chat feature. The phone method is unavailable, explaining the 4.5/5 rating.

If you need to send in any documents or prefer to correspond via email, they can be reached at the address indicated on the Contact page. Allow up to 24 hours for a thorough email response to your query.

You can access the live chat without being logged into your account. However, you must fill in your username and registered email address before starting a chat. That being said, the form fields can be left empty.

How did we test customer support?

To test the response times and customer service levels, we corresponded with their agents using several secret accounts and even as non-account holders. Regardless of account status, our live chats were responded to in under three minutes.

In each case, the agents were courteous, patient, and knowledgeable about the Platinum Play Casino bonus codes, systems, and requirements. Access to helpful support agents 24 hours a day is handy.

Phone:

No phone available

Email:

[email protected]

Live chat:

2

Loyalty

5 /5

Each new player is automatically enrolled in Platinum Play Casino’s tiered Loyalty Program. The program offers all NZ players access to daily incentives and loyalty points, regardless of their VIP tier, which can be redeemed for credits. Our experts rate the field 5/5.

To track your loyalty tier progression, click on your player profile and select Loyalty from the drop-down menu.

VIP Levels & Benefits

Our Verdict

Our experts appreciate Platinum Play’s low minimum deposit of only $5. Moreover, the platform has 14 banking methods, including 4 cryptocurrencies.

Yet, its $50 minimum withdrawal is relatively high, especially for low rollers.

Pros

• $5 minimum deposit.
• Multiple deposit and withdrawal options are available.
• Over 830 games.
• Fast and secure transactions for deposits and withdrawals.
• KYC verification to protect players.
• iOS app.
• Good customer support.

Cons

• 24-hour wait for account verification and request confirmation.
• High minimum withdrawal of $50.
• 3-day payout time.

What is Platinum Play Casino Best For?

Platinum Play Casino is great for players looking for a high-class online gambling experience with a simple and easy-to-navigate website design that works smoothly on browsers and the iOS app.

Why Join Platinum Play Casino?

Suppose you’re looking for a reliable online platform that offers a wide selection of pokies, live dealer games, over 10 deposit and withdrawal methods, secure transactions, and top-notch security for your personal and financial data. In that case, you should stick to Platinum Play Casino. However, if you want to cash out fast, you should check other sites.

Compare Platinum Play Casino with Others

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Visit casino	Visit casino	Visit casino	Visit casino	Visit casino	Visit casino
1st: 100% up to $400	1st: 100% up to $300	1st: 100% up to $100	1st: 100% up to $222	1st: 500% up to $500	1st: 100% up to $200
100 Free Spins	-	-	50 Free Spins	-	-
	See full review	See full review	See full review	See full review	See full review
$10	$10	$10	$10	$20	$5
3 days	1-2 days	2 days	1-2 days	1 day	1 day
825	2500	707	4500	4142	8500
79	230	270	62	460	784
2003	2014	2008	2016	2020	2022

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