Platinum Play Casino Full Review for New Zealand

Our Expert's Review Process

Before any website could receive our stamp of approval, we put it through a stringent review process. The reviews include doing a deep dive into their registration process, deposit and withdrawal options, licensing and game selection.

One of the aspects we spend a lot of time on is how it functions on mobile. This part of the review includes gameplay, access to features, stability on different internet speeds and whether they offer a designated app.

Above all else, we have a structured and strict review process that we use to maintain the quality of the gambling market. Every platform we review and recommend must reflect those high standards, because we value the safety of our readers.

Overview of Platinum Play Casino

Expert's Testing Process

Platinum Play Casino Registration Process Preview

Platinum Play Casino Look & Feel 4.5 /5

The operator aims to provide a high-class online gambling experience which they attempt to portray through a simple colour palette and simplified menu structure.

The site structure allows visitors to easily access important information such as bonuses, games selection and the sign-up process. Mobile players will have access to the same features, promotions and tournaments as desktop players thanks to its fantastic HTML5 encoding.

How to complete the Platinum Play Casino login process?

1. Open the website.
2. Click the Sign-Up button.
3. Choose a Username and Password.
4. Enter your email address and mobile number.
5. Enter your personal information.
6. Enter your current residential address.
7. Accept the Terms and Conditions.
8. Click Register to complete the process.

How to verify account?

1. Sign in to your account.
2. Open the profile page and select My Account.
3. Click on My Documents.
4. Submit clear copies of all requested documents.
5. Allow up to 24 hours for confirmation.

KYC Documents

• Government-issued ID
• Driving license
• Current passport
• A current utility bill
• Front and back of credit card

The currently reviewed gambling portal requests these documents to ensure that it protects its players from fraud and abides by the Anti-Money Laundering requirements of its MGA license. To avoid any delays in withdrawals, it is essential to submit the KYC documents.

How to close your account?

1. Log in to your account.
2. Complete any outstanding wagering requirements.
3. Withdraw all available credits.
4. Contact customer support to close your account.
5. Allow up to 24 hours for your request to be confirmed.

Platinum Play Casino Desktop Preview

Opting for functionality and ease of use over aesthetics, the website is simple to navigate and loads incredibly fast. There is no desktop app available, but you can ‘Pin’ the website to your desktop for quick access.

The site introduces its selection of games by listing a few available titles under each category. The general categories include New and Exclusive, Slots, Tables, Live Dealer Games, Video Poker and More Games. You can search foryour favourites or filter through which games are Hot or Cold.

The desktop homepage is very simple, with the footer simply listing quick links to the site’s terms and conditions, responsible gaming page and more information about payout percentages. You can also learn about licenses and payment methods.

Platinum Play Casino Mobile Preview

The mobile experience is as fast and smooth as its desktop counterpart. The site loads incredibly quickly, and the simplified menu system ensures that navigating the site is user-friendly.

It is worth noting that, as with the desktop version of the site, the game selection stays at the top regardless of which page you visit. On PC, this is only two rows of icons; however, on mobile, it does mean scrolling down a few times to get to the page content.

Once you create an account and navigate the lobby, this minor issue with the layout falls away as the logged-in state of the mobile platform is far more streamlined.

Platinum Play Casino App Preview

If you have an iOS device, you can enjoy your favourite slots on the dedicated iOS app, available in App Store. During our Platinum Play Casino review, we discovered that there is currently no Android mobile app available, however we anticipate the company releasing one in the future.

iOS mobile app download process

1. Go to App Store on your iOS device
2. Search for the betting operator
3. Download the app
4. Log into your account using your credentials

Platinum Play Casino Pokies 4 /5

With nearly 700 online slot games, including a selection of more than 50 progressive jackpot games, patrons will be spoiled for choice no matter their preferences.

While there are websites with far more extensive slot game libraries, Platinum Play only offers titles from Microgaming, Pragmatic Play, Netent and Red Tiger. With such an impressive selection of suppliers, the game list might be relatively small, but its quality is exceptional.

Most online slots offer a demo version for you to use to learn the game’s mechanics. It is worth noting that these demo games are only available once you sign in to this site. As a player protection rule, there are no demo games available to guest players.

Best Platinum Play Casino Slots

• Starburst
• Immortal Romance
• Mega Moolah
• Game of Thrones
• 9 Masks of Fire
• Break Da Bank Again
• Thunderstruck II
• Sweet Bonanza
• Carnaval
• Jurassic World

With the addition of Netent, Red Tiger, and Pragmatic Play slots to its full suite of Microgaming titles, the platform offers one of the best online slots experiences in the industry. Not only do these slots offer entertainment, but they feature a wide variety of themes, settings, and mini-games.

Slot Types

1. Video slots: 700
2. Progressive jackpots: 50+
3. Megaways slots: 40+

These slot games cover several popular game categories, including classic slots, 3D slots, Megaways slots, progressive jackpot slots, Hold & Win slots and more. Traditional three-reel slots are more straightforward and easy to play, while modern five-reel video slots offer more complex gameplay with more symbols and bonuses.

The variety of slot game types also allows players to try out different games and find the ones that best suit their preferences.

Slots

Jackpots

Classic Slots

Platinum Play Casino Live Dealer Games 5 /5

Live dealer players have 130 titles to enjoy, including a range of blackjack games, roulette games, sports-themed games and Asia-inspired games. To ensure their live dealer players experience the best the industry offers, the site partnered with two of the biggest names in the niche, Evolution Gaming and Pragmatic Play.

The game selection also includes Evolution Gaming’s most sought-after non-traditional live games, such as Monopoly Live, Sweet Bonanza Candyland, and Gonzo’s Treasure Hunt Live.

Live casino

Roulette

Baccarat

Blackjack

Table games

Video Poker

Roulette Games

Blackjack Games

Baccarat Games

Table Games

• Baccarat
• Blackjack
• Roulette
• Poker
• Video Bingo
• Wheel of Fortune

The platform offers players access to the industry’s best table games. With stakes ranging from $0.04 per game to $1000, their library of games is accessible to everyone, irrespective of budget or playstyle.

Best of all, they offer demo games that can be accessed once you log into your account if you’re unsure if a particular title is for you.

Platinum Play Casino Payments 3.8 /5

Payment	Min deposit	Max deposit	Min withdrawal	Max withdrawal	Withdrawal time
	$5	No limit	$50	No limit	3-7 days
	$5	No limit	$50	No limit	3-7 days
	$5	No limit	$50	No limit	3-7 days
	$5	No limit	$50	No limit	3-7 days
	$5	No limit	N/A	N/A	N/A
	$5	No limit	N/A	N/A	N/A
	$5	No limit	N/A	N/A	N/A
	$5	No limit	N/A	N/A	N/A
	$5	No limit	N/A	N/A	N/A
	N/A	N/A	$50	No limit	7-10 days

You can redeem Platinum Play Casino bonus codes and deposit using the 13 diverse payment options, which include credit and debit cards, e-wallets, prepaid vouchers and cryptocurrencies.

Cryptos are highly volatile and any transactions could lose value.

Platinum Play Casino Deposit process

1. Sign in to your account.
2. Click on Bank in the lobby.
3. Choose your deposit method from the list.
4. Enter the deposit amount.
5. Redeem your Platinum Play Casino bonus codes.
6. Complete the payment information.
7. Click Deposit to proceed.

What is the Platinum Play Casino minimum deposit?

The minimum amount you can add to your balance is $5, across all traditional payment methods. For crypto, the minimum deposit varies depending on the currency, but is below the $20 threshold.

Platinum Play Casino withdrawal process

1. Access your account.
2. Comply with all bonus playthrough requirements for any Platinum Play Casino bonus codes.
3. Click Bank in the lobby.
4. Click on Withdraw for more information.
5. Select your preferred withdrawal method.
6. Enter the amount.
7. Follow the on-screen prompts to complete the transaction.

To ensure that the processing of your withdrawal runs smoothly, we recommend keeping clear copies of your KYC documents on hand.

Platinum Play Casino withdrawal time

According to the withdrawal terms, all transactions will be processed within 72 hours. Besides the processing time, any withdrawals made to a bank account will take around three business days to land, while web wallets will take 24 to 48 hours to become available in your account.

Casino Fees

The online gambling platform does not charge players fees for making a deposit or requesting a withdrawal. However, your payment provider might impose hidden fees for gambling operators, so we recommend you check with your bank before making a transaction.

Even though there are no transactional fees on the website, if your account is dormant for six consecutive months, it reserves the right to apply a monthly fee of $10 against the current balance.

Compare Platinum Play Casino Payments With Others

Platinum Play Casino Licensing & Security 4.5 /5

Since we realize the risk that online gambling carries, we only ever recommend sites that are fully licensed and regulated. As part of our review process, we look over the licenses and certificates that a company holds, to ensure that our readers only come in contact with legitimate gambling sites.

MGA

MGA/B2C/167/2008

Is Platinum Play Casino Legit?

The operator is legitimate, following the rigorous regulations of the Malta Gaming Authority. The MGA is known to be a strict, no-nonsense regulator who is pro-consumer, implementing many player protection policies.

Holding a license from such a gambling jurisdiction indicates that the casino operates legally, and is committed to customer safety and satisfaction.

Is Platinum Play Casino safe?

The site offers a range of responsible gambling tools, secures all customer information behind the latest SSL encryption and is audited by eCogra to ensure all payout percentages and game results are fair and accurate. What’s more, players can rest easy knowing that a strong regulator licenses it.

• eCOGRA
• SSL encryption
• GambleAware

Platinum Play Casino Customer Support 4.5 /5

Platinum Play offers support via email and live chat around the clock. The most effective method for addressing any concerns is the Live Chat feature.

If you need to send in any documents or prefer to correspond via email, they can be reached at the address indicated in the Contact page. Allow up to 24 hours for a thorough email response to your query.

How to contact Platinum Play Casino?

1. Go to the homepage of the website
2. Press on the Contact button
3. Fill in your account details
4. Ask the operators your questions

You can access the live chat without being logged into your account. However, before starting a chat, you will be required to fill in your username and registered email address. That being said, the form fields can be left empty.

How we tested customer support?

To test the response times and customer service levels, we corresponded with their agents using several secret accounts and even as non-account holders. We found that our live chats were responded to in under three minutes regardless of account status.

In each case, the agents were courteous, patient and knowledgeable about the Platinum Play Casino bonus codes, systems and requirements. Access to helpful support agents 24 hours a day is incredibly useful.

Phone:

No phone available

Email:

[email protected]

Live chat:

Yes, 24/7

Loyalty 5 /5

Each new player is automatically enrolled in their tiered Loyalty Program. The program offers all players, regardless of their VIP tier, access to daily incentives and loyalty points which can be redeemed for credits.

To track your loyalty tier progression, you must click on your player profile and select Loyalty from the drop-down menu.

VIP Levels & Benefits

Our Verdict

Our experts appreciate Platinum Play for its low minimum deposit of only $5. Yet, its $50 minimum withdrawal is quite high, especially for low rollers. We would appreciate lower cash out options in the future, and also a more extensive range of crypto payments.

Pros

• $5 minimum deposit.
• Multiple deposit and withdrawal options available.
• Fast and secure transactions for deposits and withdrawals.
• KYC verification to protect players.
• Good customer support.

Cons

• 24-hour wait for account verification and request confirmation.
• High minimum withdrawal of $50.
• Possible fees for certain deposit and withdrawal methods.

What is Platinum Play Casino Best For?

Platinum Play Casino is great for players who are looking for a high-class online gambling experience with a simple and easy-to-navigate website design.

It offers multiple deposit and withdrawal options, fast and secure transactions and a high level of security for personal and financial information. Additionally, the casino offers the same features and promotions for both desktop and mobile players and responsive customer support.

Why Join Platinum Play?

If you’re looking for a reliable online casino that offers a wide selection of pokies, live dealer games, and deposit/withdrawal methods, as well as quick and secure transactions and top-notch security for your personal and financial data, then you’ve found the right place!

Wagering Contribution