Players Palace Casino Review (2023)

Our Expert's Review Process

At OnlineCasinos365, our experts carry out a careful research process when evaluating New Zealand online casinos. First, we review Players Palace’s licensing and security measures to highlight the legality and safety of NZ players.

Then, we take a closer look at the game’s variety, bonuses, payment options, and overall user experience. We also analyze customer support through various modes of communication to assess response time and broad support.

Finally, we consider player feedback and industry names in our analyses to provide an objective perspective. Through this in-depth analysis, our OnlineCasinos365 reviewers aim to provide transparent benchmarks that inform New Zealanders about Players Palace before they join.

Overview of Players Palace Casino

Expert's Testing Process

Players Palace Casino Registration Process Preview

Players Palace Casino Look & Feel 3.5 /5

A 3.5 out of 5 ranking was our verdict for this category because of its cluttered layout and outdated design. Moreover, the overall page is difficult to navigate, and you have to enter several windows to see the games. According to our experts, a great perk about this casino is its downloadable application for Desktop users, which works smoothly.

The site is quite simplistic, with no animations or 3D elements. There is a menu categorization, and the ‘Search’ bar can be helpful if you want to look for certain games. However, the platform lacks advanced filtering options.

Verdict

• Navigation: we believe the operator could improve the navigation; you cannot access the games right from the main page
• Loading speed: there are no glitches, and the pages load fast
• Graphics & Design: we would’ve appreciated to see a modern design. The page has a brown, white, and black theme, and it is not cluttered
• Overall verdict: although the page lacks a modern layout, it loads fast, and you can even download a Desktop app.

Players Palace Casino Desktop Preview

Players Palace Casino Mobile Preview

Players Palace Casino Pokies 4 /5

We gave this part a 4 out of 5 score based on the 520 number of pokies from over 20 iGaming providers, such as NetEnt, Microgaming, and Play’n Go. Unlike Conquestador’s 2000 slots, Players Palace has a relatively small library. Still, it suits NZ players looking for diverse or inexperienced ones who want to learn and improve their gambling skills.

Pokies Verdict

Even if this platform does not provide more games, the slots have a demo version you can access once you register on the site. Before placing real-money bets, you can try out games with 1-20, 25+ lines, and 3 and 5 reels, as well as a few progressive jackpots.

Slot Types

Slots

Jackpots

Classic Slots

Players Palace Casino Live Dealer Games 5 /5

The live dealer games area received a 5 from 5 rating from us owing to its 170 games from two top providers – OnAir Games and Evolution Gaming. While accessing the lobbies of these two developers, you can play live roulette, live blackjack, live baccarat, sic bo, and game shows. Of course, we can recommend you check out FreeSpino’s 900 live casino games, as they offer endless choices.

Live casino

Roulette

Baccarat

Blackjack

Craps

Table games

Video Poker

Live Dealer Verdict

While entering the lobbies, you can play different types of games as the two developers ensure diversity. Moreover, high-rollers can bet on higher stakes and join VIP tables, where bets start at $100. Low rollers can keep it safe and start the games from $0.20 bets.

Players Palace Casino Payments 4.1 /5

Payment	Min deposit	Max deposit	Min withdrawal	Max withdrawal	Withdrawal time
	$10	No limit	$50	$4000	3 business days
	$10	No limit	$50	$4000	3 business days
	$10	No limit	N/A	N/A	N/A
	$10	No limit	$50	$4000	1-3 business days
	$10	No limit	$50	$4000	1-3 business days
	$10	No limit	N/A	N/A	N/A
	$10	No limit	N/A	N/A	N/A
	$10	No limit	N/A	N/A	N/A
	$10	No limit	N/A	N/A	N/A
	$10	No limit	N/A	N/A	N/A
	N/A	N/A	$300	$4000	6-10 business days

Our verdict for this category was a 4.1 out of 5 ranking because of NZ players’ multiple payment possibilities. This operator accepts 11 banking methods, including Visa, Neteller, Paysafecard, and Google Pay. While the minimum deposit amount is $10, you have no limits on the maximum one.

Payments Verdict

• Payout time: 48 hours
• Payment methods: 11 payment options, including Visa, Mastercard, and MuchBetter
• Payout limits: $16000 per month
• Overall verdict: payout time is quite long, and there is a monthly cash-out limit, but you can pay via 11 options.

Not all the payment methods are available for withdrawal at Players Palace. You can withdraw at least $50 via five banking providers, including Mastercard, Neteller, and Bank Transfer.

Compare Players Palace Casino Payments With Others

Players Palace Casino Licensing & Security 4.5 /5

The Kahnawake Gaming Commission licenses Players Palace, demonstrating a baseline level of legitimacy. However, the lack of licenses from top-tier regulatory bodies like the UKGC and MGA prevents a full endorsement of this operator. With only a KGC license, we give this field a 3.5 out of 5 rating.

Kahnawake Gaming Commission

Active

Is Players Palace Casino Legit?

Players Palace holds a license from the Kahnawake Gaming Commission, and we are confident of its legitimacy. However, the lack of additional oversight from respected regulators like the UKGC and MGA is a downsize.

Players Palace Casino Customer Support 4.5 /5

Players Palace’s customer service provides around the clock via live chat and email, with helpful assistance that answers any questions if problems arise. Though phone contact is not offered for the quickest inquiries, the support agents demonstrate expertise in resolving issues.

Our reviewers tested the live chat and email channels, receiving prompt and satisfactory responses. While phone contact would allow the fastest communication, the always-available chat and informed agents result in positive experiences overall. This operator merits a score of 4.5 out of 5 for their timely and useful customer support.

Phone:

No phone available

Email:

[email protected]

Live chat:

Yes, 24/7

Loyalty 5 /5

With a 5/5 rate from our reviewers, the loyalty section provides multiple tier levels you can enter once you accumulate a specific number of points.

Let’s have a look at the levels and their features within the Players Palace VIP Club:

Our Verdict

With over 170 live games and top developers like Evolution Gaming, Players Palace offers a robust live dealer selection for NZ players. Our crew of experts appreciated the availability of 11 banking options and 24/7 customer support. However, the $50 minimum withdrawal and $16,000 monthly cashout limit are lower than many competitors.

We hope this operator can work on the payout time because now you have to wait up to two days to receive your money.

Pros

• More than 170 live dealer games
• Relevant software developers are here, such as Play’N Go, Microgaming, and Evolution Gaming
• 11 payment methods are available to NZ players
• Live support that’s available 24/7.

Cons

• The minimum payout amount is limited to $50
• $16000 maximum monthly cashout
• No apps for iOS or Android devices.

What is Players Palace Casino Best For?

Punters who want to use various payment methods for deposits and withdrawals will find a good variety here. Among the available ones are Skrill, Ecopayz, Neteller, and Paysafecard. Remember that your cashout is processed in up to 2 business days and that the lowest possible payout is limited to $50.

Why Join Players Palace Casino?

The gaming selection contains over 170 live dealer games and 520 slot titles. Play’N Go, NetEnt, and Microgaming are among the gaming providers. There are around 11 payment methods, but their minimum cashout value is $50. For any problems, you can contact the 24/7 live chat support.

Wagering Contribution