SkyCity Online Casino Review (2024)

Our Expert's Review Process

Our reviews follow a structured and rigorous process consistent across the website. We try to bring forward in-depth guides so you are informed when choosing your go-to gambling platforms. 

First, we check any licenses and certificates the operator has to ensure the website is secure and legitimate. Then, we review the terms and conditions and try to highlight any policies that stand out and that we feel players should be aware of before signing up.

Our experts then examine thoroughly all aspects of the casino, including the selection of slots, live dealer games, payment options, and customer service quality. We test the platform in-depth, trying the games and navigating the various menus.

Once we have gathered enough information, we put together a detailed review of our findings, including information on mobile compatibility, as many players in New Zealand prefer to engage in mobile betting.

Overview of SkyCity Online Casino

• Registration Process Average
• KYC Process 1 day
• Live games 33
• Pokies 515
• Deposit Methods 7
• Min Deposit $10
• Live chat 24/7
• First Deposit Bonus 1st: 100% up to $100

Expert's Testing Process

• Bonus Claimed Yes
• Deposit Amount $15
• Deposit Method Neteller
• Game Types Played Slots, Table games
• Withdrawal Amount $0
• Last Checked April 16, 2024

SkyCity Online Casino Look & Feel

4.5 /5

SkyCity Online Casino features recognizable branding, gold accents, and an organized menu – hence the 4.5/5 score. This reasonably traditional design philosophy works well as it is tempered by intelligent use of white space, which keeps it from feeling cluttered and overwhelming.

There is also no distracting top menu; all secondary links are listed in a tidy menu on the far left of the page. Below that, the site dives right into the action with its games library neatly segmented into an array of attention-grabbing tabs.

The visual impact site is not limited to larger screens as it has been optimized for the latest smartphones, tablets, and netbooks. The fluidity HTML5 affords ensures that the site remains striking and easy to navigate regardless of your screen size. iOS or Android downloadable apps are not present on this site.

The text menu to the left of the promotional header contains links to site sections that appeal to prospective players. These options include live casino games, virtual sports, promotions, and a loyalty program. We appreciate that they also had sustainability and responsible gambling links in this section and didn’t hide them in the footer.

Below the top third of the website, it shifts gear to focus exclusively on its games. The default selection highlights its new slots, Megaways slots, progressive jackpots, 10-minute jackpots, feature buy games, and even a Slingo game. These lists can be manipulated to your liking using the search feature or additional categories like blackjack, roulette, baccarat, scratchcards, and virtual sports.

Scrolling to the site footer will expose mission-critical links to the FAQ, Terms & Conditions, Bonus Terms, Privacy and Cookie Policy, and its AML obligations. The footer also lists the business registration and licensing information.

Look and Feel Verdict

• Navigation: easy navigation
• Loading speed: fast loading speed of the games and page
• Graphics & Design: a modern design with a clean white theme
• Overall verdict: the well-structured layout, fast loading speed, and intuitive navigation compensate for the lack of apps.

SkyCity Online Casino Slot Games

4.5 /5

According to our findings, SkyCity Online Casino offers around 150 slots. With well-established and award-winning slot developers like Microgaming, Netent, and Red Tiger offering their wares, you can find slots that deliver fantastic quality, the latest innovations, and near-perfect mobile optimization.

This field receives 4.5/5 stars since the number of titles is lower than 7Bit’s 6000 pokies. However, NZ players can access great titles like Chili Heat, Wolf Gold, Dynamite Riches, and Book of Vikings.

Slots Verdict

While the site offers a lean list of online and mobile-optimized slots, the selection is filled with some of the industry’s best titles, including Gonzo’s Quest, Mega Moolah, and Buffalo King Megaways. The site also boasts an exclusive slot game in SkyCity Branded Megaways.

Jackpot enthusiasts will enjoy the website’s progressive jackpots, daily drops, hourly jackpots, and even 10-minute Jackpots. Each comes with its own unique style and gameplay mechanic.

If you’d like to try a more extensive selection of pokies, we also recommend 21 Casino’s 3600 games from more than 120 providers.

Slot Types

Slots

Sic Bo

Wheel of Fortune

Poker

Jackpots

Classic Slots

Slingo

SkyCity Online Casino Live Casino

5 /5

With more than 30 of the best live dealer games from award-winning providers like Evolution Gaming and Pragmatic Play, every game is guaranteed to offer fair results and quality streaming at SkyCity Online Casino. Our gaming experts, Alexandra Camelia Dedu, rated this field with 5/5.

If you want to try games with something different, we recommend titles like Crazy Time, Dream Catcher, and Deal or No Deal Live.

With its focus on quality gaming, it is no surprise that this platform offers a select menu of premium table games rather than large numbers of filler games. This list includes blackjack, baccarat, roulette variations, and some scratch card games.

If live dealer games are your favorite type of game, and you’d like a more diverse collection, we suggest you try out PlayGrand Casino’s 400 live table selection.

Live casino

Roulette

Baccarat

Blackjack

Table games

Video Poker

Live Dealer Games Verdict

SkyCity Online Casino Payments

4.6 /5

SkyCity Online Casino has 7 payment options available for deposits and withdrawals. The operator processes payouts within a day, explaining our 4.6/6 rating for this service.

You only need to deposit $10 to be able to play the games on the website; the same amount applies to minimum withdrawals.

All new withdrawal requests are processed within six hours of submission, one of the shortest pending periods on the market. Especially with e-wallets like Skrill transactions, you can withdraw on the same day.

Once the withdrawal has been approved, it can take three business days for your funds to reach your account, depending on the selected withdrawal method. If the processing window falls over a weekend, this can extend to five days.

Look and Feel Verdict

• Payout time: 24 hours
• Payment methods: 7 payment options, including Visa, Neteller, and Paysafecard
• Payout limits: unlimited amounts
• Overall verdict: fast payout time operator with limitless withdrawals per month and multiple popular NZ banking methods.

The operator believes in rewarding its players, not penalizing them, so no fees are applied to any deposits or withdrawal requests placed on the website.

However, after researching for this SkyCity Online review, we discovered that any inactive account for twelve consecutive months will incur a $5 penalty in the thirteenth month.

This fee will be deducted monthly until the account balance is zero, at which time the account will be closed. This process does not apply to inactive accounts due to self-exclusion.

SkyCity Online Casino Licensing & Security

4.5 /5

As part of our rigorous review process, we ensure that the casinos we recommend are licensed and can be trusted when playing online, so we look for all the certificates and gambling licenses they have. 

MGA licenses SkyCity Online Casino, a respected regulatory body, so we allocate the field 4.5/5 stars.

MGA

License number: MGA/B2C/880/2021

Is SkyCity Online Casino Legit?

SkyCity Online Casino believes in playing open cards with its players. This is why it underwent a rigorous review and approval to secure a gambling license from the Malta Gaming Authority (MGA).

This gaming license assures players that the casino is strictly supervised regarding business practices and financial management. The site must uphold the highest standards of fair play or risk losing its MGA accreditation.

The website is secured by the latest SSL encryption, ensuring that all your personal, financial, and gaming information is protected from prying eyes. The casino also proves it is trustworthy to the gambling community through its responsible gambling initiatives.

SkyCity Online Casino Customer Service

4.5 /5

During our SkyCity Online Casino review, we found their customer service team accommodating and incredibly well-versed in the ins and outs of their product. We also appreciated that they manage their live chat service and email inbox 24/7. This means you get the help you deserve when you need it most. The site lacks phone assistance and receives 4.5/5.

As one would expect from a reputable online casino, they have prioritized customer communication and satisfaction. The customer support agents can be contacted 24/7 via email and live chat to ensure they can assist you.

For instant gratification, we recommend the live chat feature. We contacted them from several test accounts with questions ranging from inane to complex and found their agents responsive, polite, and willing to help. The longest we waited for assistance was four minutes during peak business hours. We often chatted with a service representative in under 90 seconds.

While email responses were thorough, they took 12 to 30 hours to receive. When an agent who can resolve the same query in a few minutes via the chat function is waiting, we can’t recommend it as a viable support channel.

Phone:

No phone available

Email:

[email protected]

Live chat:

2

Loyalty

5 /5

In keeping with its opulent feel, the casino rewards all players by including them in its tiered VIP program, the Online Club. By playing their favorite casino games, NZ players will unlock rewards such as bonus spins, deposit-based offers, and early access to new games and other promotions.

SkyCity Online Casino’s VIP system receives 5/5 stars.

The benefits include:

• Exclusive Offer for Each New Tier
• Monthly Online Club Promotions
• Random Free Spins, Super Spins, or Cash Rewards
• Early Access to Sweepstakes, Leaderboard Promotions, and New Games
• From Tier 10, New Tiers EnhanceRandom Rewards.

Our Verdict

Our experts appreciate SkyCity Online Casino for its unlimited monthly withdrawals. Moreover, this site has a VIP club that rewards loyal NZ players with exclusive perks.

On the other hand, we believe there is room for improvement in the pokies library because now you can play only 150 titles.

Pros

• Multiple banking options, including popular ones like Neteller and Skrill
• The payout processing time takes 1 day
• Limitless monthly cashouts
• Popular game developers, such as NetEnt and Microgaming

Cons

• No phone assistance
• There is a limited selection of 150 slot titles.

What is SkyCity Online Casino Best For?

SkyCity Online Casino is a great choice for players looking for a fast-payout gaming platform. This site offers gamblers a 24-hour processing time, an advantage they rarely encounter.

Why Join SkyCity Online Casino?

If you value a user-friendly and reliable online casino with a fast withdrawal time, then SkyCity Online Casino may be your best choice. However, it’s essential also to consider factors such as the limited range of slots available before you make a decision.

Compare SkyCity Online Casino with Others

Top Alternatives	1st Deposit	No Deposit	Our Rating	Min deposit	Payout speed	Slots Games	Live Games	Online since
Visit casino	Visit casino
1st: 100% up to $100	1st: 100% up to $400
-	100 Free Spins
	See full review
$10	$10
1-2 days	3 days
515	825
33	79
2019	2003

Wagering Contribution