CasiGO Casino Review (2023)

Our Expert's Review Process

Our reviews reveal what our experts experienced while testing this platform. We probe and pick through every little detail to ensure the website meets our high standards. We aim to provide you with all the tools needed before you decide to register as a new customer with the operator.

During our structured process and intuitive review, we keep in mind that high-quality gaming is essential to maintain a high standard in the current NZ gambling market. We fine-comb all aspects, including banking methods, withdrawal response times, bonuses, promotions, software developers, and customer care efficiency.

Overview of CasiGO Casino

Expert's Testing Process

CasiGO Casino Registration Process Preview

CasiGO Casino Look & Feel 4.5 /5

Few operators can offer the same ease-of-use platform to NZ players as CasiGO. The website allows its members to browse the platform quickly and with sophistication. The rounded icons and HD graphics give the efficient layout a modern look and feel. Menus are prominently highlighted, and players can access all sections with intuitive navigation.

How to complete the CasiGO Casino login process?

1. Click on the Account avatar, located in the top right corner.
2. Register a new account in a few easy steps by clicking the green Sign Up button.
3. Enter your first name, surname, date of birth, gender, country of residence, and address.
4. Enter your phone number and email address, and select your communication preferences. You can update your preferences at any time in your My Account section.
5. Create a username and choose a strong password
6. Pick a currency, and tick the box to confirm you are 18+ and accept the T&Cs.
7. Get started by clicking the green Create Account button.

How to verify CasiGO Casino account?

1. Visit the Cashier section.
2. The verification procedure will automatically appear if required.
3. Verify your identity by submitting proof of ID such as a Passport or Driver’s License.
4. Verify your address by providing a bank statement or utility bill (not more than 3 months old).
5. You can also provide a government letter that was issued no more than 3 months ago.
6. Submit your documents.

KYC Documents

• Valid Passport
• Driver’s Licence
• Valid National ID Card
• Utility Bill

These documents are needed to make sure that your account is yours alone and that you’re playing safely. All gambling sites will use KYC to keep players safe while also making sure that they’re releasing withdrawals to the correct person. Keep these documents on hand to ensure that withdrawals are quick and easy.

How to close a CasiGO Casino account?

1. Log in and withdraw all funds from your betting account.
2. Go to the Menu and select Support.
3. Click the Live Chat button or email your request to the support team.
4. Confirm in your email that you wish to close your account.

CasiGO Casino Desktop Preview

The top of the website has seven shortcuts, such as Home, Favourites, Search, Games, Promotions, Menu, and Account.

Explore games easily by selecting the New Games, Popular, \Pokies, Live Casino, Table Games, and Free Play buttons. NZ players can easily find pokies, table games, and more by inserting a keyword in the search bar in the centre of the homepage.

At the bottom of any page, you will find shortcut links to Sign-up, Login, VIP, and Contact Us. Here you will also find category-specific information like Privacy Statements, Complaints & Procedures, Responsible Gambling, T&Cs, Promotional Terms and Conditions, and technical info about the operator.

CasiGO Casino Mobile Preview

The platform’s mobile version is equally as good as the desktop version. In addition, the site is fully optimised and adapted to function optimally on any mobile Android and iOS device.

All menu items are conveniently situated and prominently marked to ensure hassle-free navigation between all the site’s links and pages. Log in with your favourite mobile browser and enjoy an enormous variety of games with instant playability with no downloads required.

CasiGO Casino Pokies 5 /5

There is no shortage of pokies- you may explore over 3000 classic and modern pokies. The operator has partnered with the best software developers to ensure diversity.

Popular providers include Microgaming, Play’n GO, Fortune Factory, NetEnt, Red Tiger Gaming, and Big Time Gaming. Almost every top gaming developer has a game featured in the extensive library.

Best CasiGO Casino Pokies

• Gonzo’s Quest
• Hall of Gods
• Extra Chilli Megaways
• Starburst
• Wanted Dead or a Wild
• Wild Hop & Drop
• Diamond Mine
• MegaMoolah
• Major Millions
• Book of Dead

We selected these based on criteria like payout rate, number of paylines, bonus features and betting limits. We also looked at graphics and other options that the slot offers.

Highest RTP Pokies from CasiGO Casino

1. Immortal Romance – 96.86%
2. Centre Court – 95.51%
3. Book of Halloween – 96.23%
4. Cosmic Cash – 96.55%
5. Sweet Bonanza – 96.51%
6. Gates of Olympus – 96.50%
7. Chilli Heat – 96.50%
8. Thai Flower Megaways – 96.33%
9. Luck O’ The Irish Fortune Spins 2 – 96.32%
10. Mask of Amun – 96%

Playing a slot with a high RTP won’t guarantee a win, but it can go a long way to upping your experience of the game. Return to Player rates are how often pokies will pay out wins across the entire lifetime of the game.

Slot Types

• Video pokies: 2500+
• Classic pokies: 100+
• Megaways: 125+
• Jackpot: 50+
• Progressive Jackpots: 30+

These slot categories are the most packed out of all slot types. However, there are many more types of slots New Zealanders can enjoy, including a diversity of features, volatility, and RTPs.

Slots

Jackpots

Classic Slots

Slingo

CasiGO Casino Live Dealer Games 5 /5

The live dealer collection includes more than 200 titles. Most of them are supplied by Evolution, Pragmatic Play and Ezugi. You will find your favourite games like Live Poker, Live Roulette, and Live Blackjack. Some of the most popular options include Monopoly, Big Baller Live, Lightning Roulette, and 200 Blackjack Live.

Live casino

Roulette

Baccarat

Blackjack

Craps

Table games

Video Poker

CasiGO Casino Roulette Games

CasiGO Casino Blackjack Games

CasiGO Casino Baccarat Games

CasiGO Casino Table Games

• Baccarat
• Blackjack
• Roulette
• Poker

Popular table games include Texas Hold’em, Lightning Roulette, and European Roulette. You can also try out your CasiGO Casino bonus on one of these.

CasiGO Casino Payments 3.9 /5

Payment	Min deposit	Max deposit	Min withdrawal	Max withdrawal	Withdrawal time
	$5	No limit	$10	$5000	1-3 days
	$5	No limit	$10	$5000	1-3 days
	$5	No limit	N/A	N/A	N/A
	$5	No limit	$10	$5000	Instant
	$5	No limit	N/A	N/A	N/A
	$5	No limit	$10	$5000	Instant
	$5	No limit	N/A	N/A	N/A
	N/A	N/A	$10	$5000	1-5 days

Here, we list the information you need to make a deposit and withdrawal from your betting account. You can learn more about the minimum and maximum limits and withdrawal processing times. For example, most payment methods indicate that a minimum deposit of $5 applies.

CasiGO Casino Deposit Process

1. Log onto the platform using your username and password.
2. Click on the Deposit button on the upper right-hand corner of the page.
3. Pick one of the five available deposit methods.
4. Enter the amount you wish to deposit into your casino account.
5. Select your bonus by clicking on the Add Bonus button or opt to continue without the compensation.
6. Confirm the deposit amount by clicking on the Deposit button.
7. Click Continue and confirm your transaction as directed.

What is the CasiGO Casino minimum deposit?

When making a deposit at CasiGO, New Zealand players will need to deposit at least $5. This applies to all the existing payment methods.

CasiGO Casino Withdrawal Process

1. Log into your account using your credentials.
2. Select the My Account tab.
3. Click on the Withdraw option.
4. Enter your password and the amount you want to withdraw from your Instant Game Account.
5. Select a payment method by clicking on Method. A drop-down menu will appear with the withdrawal methods available to you.
6. Confirm your details by pressing the green Submit button.

Depending on the method you choose when withdrawing, the waiting time may be different. Be sure to keep your KYC documents on hand to make this process even smoother.

CasiGO Casino Withdrawal Time

• E-wallets: Up to 24 hours
• Credit cards: 1 to 3 days
• Bank transfers: 1 to 5 days

Depending on the withdrawal method you select, you won’t have to wait very long for your withdrawal to land in your account. The processing time for withdrawal requests is only 24 to 48 hours.

Reasons for CasiGO Casino Payout Problems

• You did not fulfil the criteria required to cash out winnings.
• You submitted false personal information.
• You haven’t completed the wagering of your CasiGO Casino bonus.
• Cash-out request rejected by the team – they will notify you of the nature of the problem via email.

CasiGO Casino Fees

There are no fees applicable when depositing or withdrawing from your betting account. Even so, checking with your banking method is advisable to be sure there are no third-party charges when funding or drawing from your betting account.

Compare CasiGO Casino Payments With Others

CasiGO Casino Licensing & Security 4.5 /5

Only the safest and very best casinos are featured on our site. You can rest assured that CasiGO is fully licensed and offers a wide range of top games and bonuses with terms and conditions that are not unreasonable. Here is more information about the operator:

MGA

MGA/B2C/370/2017

UK Gambling Commission

52894

Is CasiGO Casino Legit?

This operator is managed by White Hat Gaming, a well-known reputable company that holds two licences. Being regulated and licensed by the UK Gambling Commission and the Malta Gaming Authority speaks a lot. The casino ensures that you have access to responsible gambling features while also ensuring that banking is as secure as possible.

Is CasiGO Casino safe?

• Gordon Moody
• Silver BetBlocker Donor
• SSL encryption

Thanks to the licensing and technology used by this website, our CasiGO Casino review can guarantee that it is safe for New Zealand players. You shall also find plenty of responsible tools like deposit limits, self-exclusion and access to account history.

CasiGO Casino Customer Support 4.5 /5

The site offers 24/7 Live Chat Support, email, and VIP Support. They pride themselves in providing NZ players with first-class customer service and attention. The support team is friendly, willing, knowledgeable and available.

How to contact CasiGO Casino?

Customer care is available 24 hours a day, seven days a week. There may not be a direct contact number, but the live chat option and email support are responsive and will get back to you timeously. Email [email protected] for personalised assistance or find immediate help by accessing the Live Chat by clicking on the “Need Help?” button.

How we tested customer support?

When we test customer support during our CasiGO Casino review, we do so as undercover agents. We were pleasantly surprised by the knowledgeable and highly trained agents who wasted no time addressing our queries. The email support is superb and helpful response is typically received within 24 hours.

Phone:

No phone available

Email:

[email protected]

Live chat:

Yes, 24/7

Loyalty 5 /5

Loyal members can join the platform’s VIP club and advance several levels. Each level upgrade comes with special perks, such as an exclusive CasiGO Casino bonus or increased withdrawal limits.

Not only this but there is also a separate loyalty scheme that allows you to exchange points for bonus cash. This is also divided into multiple levels.

Remember that not all games contribute equally to collecting points. Also, the minimum number of points that can be converted is 1000.

Loyalty Levels

VIP Club

Our Take

Pros

• Over 3000 pokies
• An impressive selection of over 200 live dealer games
• Minimum deposit of only $5
• Instant payouts on two of the methods
• Extensive VIP and loyalty programs with multiple tiers

Cons

• The loading speed is quite slow
• No phone support available

What CasiGO Casino is great for

This platform has an impressive game collection with over 3000 titles from more than 60 top providers. You will find pokies, jackpots, table games, scratch cards, live dealer tables and even slingo. You can place bets ranging from $0.10 to $100 on pokies and $0.10 to $10000 on live dealer games.

Is CasiGO Casino the best choice for you?

If you’re a new player and prefer playing with smaller wagers, this is the right site for you, as it has a minimum deposit of only $5. Moreover, you can deposit with popular methods like cards, Skrill, Neteller and many others.