Casumo Casino Review (2024)

Our Expert's Review Process

Finding a safe and reputable gaming platform is easy if you know where to find them. We provide you with the best selection of reputable casinos in the New Zealand gaming market and give you our honest feedback.

Our reviews are comprehensive and transparent, so you will have the right tools handy when selecting a gambling platform. Our structured approach finds, tests, and reviews online sites to ensure they meet our high standards.

During this process, we fine-comb all details on Casumo Casino and start by registering as members. Then, we test mobile usability and review banking methods, withdrawal time frames, VIP programs, software developers, game selection, and customer care efficiency.

We aim to always uphold the high quality of gaming options available to New Zealanders in the current gambling market.

Overview of Casumo Casino

• Registration Process 2 mins
• KYC Process 3 days
• Live games 340
• Pokies 1500
• Deposit Methods 6
• Min Deposit $20
• Live chat Yes, 24/7
• First Deposit Bonus 1st: 100% up to $1200

Expert's Testing Process

• Bonus Claimed Yes
• Deposit Amount $25
• Deposit Method Visa
• Game Types Played Slots, Table games
• Withdrawal Amount $0
• Last Checked April 23, 2024

Compare Casumo Casino with Others

Top Alternatives	Visit casino	Visit casino	Visit casino
1st Deposit	1st: 100% up to $1200	1st: 100% up to $100	1st: 100% up to $200
No Deposit	5 Free Spins	-	-
Our Rating		See full review	See full review
Min deposit	$20	$10	$10
Payout speed	3 days	+3 days	1 day
Slots Games	1500	1500	7000
Live Games	340	95	450
Online since	2012	2001	2020

Casumo Casino Casino Look & Feel

4.5 /5

The graphics quality is excellent, and the web page loads very quickly, as our experts noted for this Casumo Casino review. The website is modern with its fundamental white backdrop and monochromatic blue underlining thumbnails and highlighting the categories.

Thanks to this, we offered this field a 4.5/5 score.

Thanks to the site’s simple layout, you can easily find games, promotions, and customer care directly from the homepage.

The platform has a great layout, and pages loaded quickly – within 2-3 seconds – during our tests for this Casumo Casino review.

On the homepage, in the top right corner, is a toolbar with four thumbnails: Casino, Live Dealer Games, Reel Races, and a Search button. The Casino thumbnail will open the homepage that shows your current balance.

Click on ‘Casino’ to view all the Slots, Table Games, or Jackpots – select the corresponding icon or use the filter option. In addition, there is a drop-down menu available to filter games by date or name.

They have implemented state-of-the-art HTML5 technology, and the software runs smoothly on any mobile device despite lacking a downloadable mobile casino application.

Look and Feel Verdict

• Navigation: intuitive, you can find everything hassle-freely
• Loading speed: no glitches in the games or the page’s loading speed
• Graphics & Design: Modern layout, with white and blue themes
• Overall verdict: up-to-date design and a pleasant theme. The navigation is simple, and the site loads fast.

Casumo Casino casino slot games

5 /5

If you are a slots fan, look no further – this platform has you covered! They have an impressive collection of over 1500 slots, jackpots, and progressive jackpots that we counted during our analysis for this Casumo Casino review.

Players in New Zealand can access the latest and best slots from veteran providers like Evolution Gaming, Microgaming, NetEnt, and Blueprint Gaming. Hence, we score this section with a perfect 5/5 rate.

Slots include themed versions, video slots, various classic slots, progressive jackpots, and more. 21Prive Casino’s 2200 pokies might be worth checking out if you like to play these games.

There is a convenient search button to insert any keyword, provider name, or game name for results. The options are extensive. Use the filter section to search by title or release date of a slot game.

Slots Verdict

The selection includes many other themed variants and several Movie and TV-themed titles. The game library is updated regularly, adding new high-quality titles. Yet, you should check out other Playtech NZ operators, since Casumo lacks games from this developer.

Slot Types

Slots

Jackpots

Slingo

Casumo Casino live casino

5 /5

Over 340 live dealer games from operators like Evolution Gaming and Pragmatic Play are available at Casumo Casino. This is why we score it 5/5, placing this library among some of NZ’s best live dealer gambling sites.

Live Baccarat, Live Blackjack, and Live Roulette are game types in this section. Popular table games include Deal or No Deal, DJ Wild, Monopoly Big Spin, and various forms of Casino Poker.

Live casino

Roulette

Baccarat

Blackjack

Craps

Table games

Video Poker

Live Dealer Games Verdict

Casumo Casino payments

3.4 /5

Payment	Min deposit	Max withdrawal
	$20	$10000
	$20	$10000
	$20	$10000
	$20	N/A
	$20	$10000
	$20	$10000
	N/A	$10000

Casumo Casino has made things easy for players in New Zealand, and there are various banking methods for deposits and withdrawals. Yet, the 3-day payout time determined our 3.4/5 rating.

Players can use Visa, Mastercard, ApplePay, and various Ewallet options to make a deposit. Withdraw with Visa, ApplePay, Skrill, Ecopayz, or by selecting a bank account transfer.

The minimum amount a player may deposit is $20, no matter your payment method. Captain Spins’s $5 minimum deposit might be a better alternative for new casino gamblers.

A maximum deposit of $5000 will apply depending on your payment method. You cannot withdraw less than $10, unlike Slot Lux Casino’s $2.5 minimum withdrawal amount.

The team must verify and approve your withdrawal request. This verification can take a few hours, depending on the number of withdrawal requests pending at the operator. After approval, card withdrawals can take up to 3 days, while ApplePay and Skrill will reach your account instantly.

Please note that you must meet the requirements before the site approves a withdrawal. You can find more details in the Terms and Conditions.

Payments Verdict

• Payout time: 3 days
• Payment methods: 7 payment methods, including Visa, Mastercard, Skrill, and Paysafecard
• Payout limits: $10000 per month – Casino Kingdom’s unlimited monthly cashout might suit better high-rollers
• Overall verdict: despite having various banking options, the operator processes payout over a long period and limits monthly withdrawals.

This platform does not apply fees for either withdrawals or deposits. However, we recommend double-checking that no hidden charges or exchange rate fees apply to the banking method.

Casumo Casino licensing & security

4.5 /5

We always ensure the validity of an operator’s license before we make any recommendations to you. Your safety is our priority, so you can be sure you can gamble with the knowledge that you are in good hands. 4.5/5 is the rating of this field, thanks to the MGA license.

This operator cares about safe gambling and offers safety tools like account closure, minor-restrictive tools, Reality Checks, Self-assessment, Self-exclusion, and Self-limits.

In addition, they offer ‘Take a break’ options and trained customer support when you feel you need help with a gambling addiction. Casumo will always ensure its bettors play within its means and just as entertainment.

With SSL and encryption software, you can gamble with the knowledge that your information and funds are safe.

MGA

License number: Active

Is Casumo Casino Legit?

Casumo Casino is part of Casumo Casino Services Limited, a Maltese online casino and sportsbook services company. Their platforms are jam-packed with slots, video slots, jackpot games, live casinos, table games, and betting. MGA licenses the site, proving its legitimacy.

Casumo Casino customer service

4.5 /5

If you register with this site, Casumo Casino will prioritize solving any issues you should have. The Live Chat button on the homepage is fully functional, and they assisted us with live chat before even signing up.

This platform has an extensive self-help section, but service agents are on standby to help you 24/7. Unfortunately, they do not have a direct contact number – hence the 4.5/5 rating – but if you prefer, you can send an email. All email queries are answered timeously.

How To Contact Casumo Casino?

The fastest way to resolve a problem is by clicking the Live Chat button on the main screen. The Live Chat button is easy to find and always visible on the screen – a purple two-way speech bubble. Here, you can select FAQ or speak to a Live Support agent.

The usual response time for live agents is under two minutes, and they are available 24/7. If you don’t need a response, email the team via [email protected] for any other queries. Unfortunately, they do not have a direct contact number.

Customer support is essential when we review a brand and take our time to test this vital aspect of a platform. We judge the agent’s responsiveness, quality of answers and interaction, and overall experience.

In this case, we were delighted to speak to an actual customer representative, and the quality of the service was excellent. They are super responsive, and we were satisfied with our care level. Overall, the customer care is informative, professional, friendly, and helpful.

We found information on the website easy to find, and they responded to our emails timeously. So, you can expect an answer regarding your email request within 24 hours, depending on the number of queries they may have.

Phone:

Not Available

Email:

[email protected]

Live chat:

Yes, 24/7

Loyalty

3 /5

Casumo Casino values each customer and offers fantastic benefits to regular patrons. While you play at Casumo Casino, you get rewarded. You get access to exciting special bonuses just a click away.

On average, 31000 rewards are handed out each day. However, this operator does not have a VIP program and considers all their customers valuable VIP members, which explains our 3/4 rating. You can look at Casino Classic’s loyalty club for more perks.

Our Verdict

We consider Casumo Casino an excellent choice for most NZ players due to its inclusive catalog with over 1500 pokies and 340 live dealer games from premium providers like Evolution, NetEnt, and Play’n Go.

Furthermore, the site has a modern layout, making navigation easy and the loading performance fast.

However, we foresee improvements in the minimum deposit amount of $20, which might be high for some NZ gamblers.

Pros

• Over 1840 games are available on the site
• Renowned providers like Microgaming, Play’N Go, and NetEnt
• 7 popular payment methods, including cards and e-wallets
• Minimum withdrawals of $10 on all options
• Up-to-date layout

Cons

• Payout processing of up to 3 days
• No phone customer support
• A high deposit of $20
• Limits on monthly cashouts – $10000.

What is Casumo Casino Best for?

The essential aspect that NZ players will take away from Casumo Casino is its gambling library. Pokies are in around 1500 variants, backed by providers such as Microgaming and NetEnt. You can wager between $0.10 and $100 on regular and Progressive Jackpots, Megaways, and Classic Pokies.

Why Join Casumo Casino?

Casumo Casino is best for those who enjoy a diverse pokie library. It hosts over 1800 titles you can enjoy from a small list of providers but filled with developers such as Microgaming, NetEnt, and Play’N Go.

Moreover, you can withdraw your winnings when you reach $10, so you can quickly request your funds after every little win. Yet, the payout time takes up to three days, which is slightly extended.