Casumo Casino In-Depth Review for New Zealand

Our Expert's Review Process

Finding a safe and reputable gaming platform is easy if you know where to find them. We provide you with the best selection of reputable casinos available in the New Zealand gaming market and give you our honest feedback.

Our reviews are comprehensive and transparent, so you will have the right tools handy when selecting a gambling platform. Our structured approach finds, tests, and reviews online casinos to ensure they meet our high standards.

During this process, we fine-comb all details on a platform and start by registering as members. Then, we test mobile usability and review banking methods, withdrawal time frames, bonuses, VIP programs, software developers, game selection, and customer care efficiency.

Our aim is always to uphold the high quality of gaming options available to New Zealanders in the current gambling market.

Overview of Casumo Casino

Expert's Testing Process

Casumo Casino Registration Process Preview

Casumo Casino Look & Feel 4.5 /5

The graphics quality is excellent, and the web page loads very quickly, as our experts noted for this Casumo Casino review. The website is modern with its fundamental white backdrop and monochromatic blue underlining thumbnails and highlighting the categories.

You can easily find games, promotions, and customer care directly from the homepage, thanks to the site’s simple layout.

How to complete the Casumo Casino login process?

Below is a list of the steps we went through while making accounts for this review:

1. Click on the light blue Sign Up button.
2. Enter your email address and press the violet ‘Press Enter’ button.
3. Create a strong password.
4. Insert your mobile number.
5. Create a username.
6. Enter your first and last name.
7. Select your gender and insert your postcode.
8. Decide if you want to receive news on new Casumo Casino bonus codes.
9. Read the T&Cs and click the ‘I Confirm’ button.

How to verify your Casumo Casino account?

Withdrawing funds made by playing Casumo Casino bonus codes is impossible until you are thoroughly checked. Here are the steps to do so:

1. Click on your username icon from the expanded menu on the left of the webpage.
2. Click on the question mark next to your username at the top of the page.
3. Select which document you want to upload first, then click the Upload button.
4. Click on the ‘Choose File’ button.
5. Once complete, the casino will notify you via email once your documents are verified.

KYC Documents

• Valid Passport
• Driver’s Licence
• Valid National ID Card
• Utility Bill
• Bank Statement

The only thing required to verify your account is a proof of address and proof of residence. The process is simple, and you can easily verify your account by uploading these two documents.

In addition, any withdrawals requested will be put on hold until your account is verified, and your KYC is complete.

How to close your Casumo Casino account?

1. Log in and withdraw all funds made via Casumo Casino bonus codes.
2. Click on Reasonable Gambling at the bottom of the main page.
3. Click on the Contact Us button toward the bottom of the page.
4. Request an account closure via email and specify the reason for your request.
5. They will notify you as soon as your account is closed.

Casumo Casino Desktop Preview

The platform has a great layout, and pages loaded quickly during our tests for this Casumo Casino review.

On the homepage, in the top right corner, is a toolbar with four thumbnails: Casino, Live Dealer Games, Reel Races and a Search button. The Casino thumbnail will open the homepage that shows your current balance.

Click on ‘Casino’ to view all the Slots, Table Games or Jackpots – select the corresponding icon or use the filter option. In addition, there is a drop-down menu available to filter games by date or name.

At the bottom of each page, you can view a menu that includes Play Okay, Responsible Gaming, FAQ, Contact Us, Blog, Work at Casumo Casino, etc.

You can also read the Privacy Notice, T&Cs, Casumo Casino bonus codes terms, Withdrawal Policy and view your Account Activity.

Casumo Casino Mobile Preview

Wagering Casumo Casino bonus codes on the go is easy, as the platform is fully optimised for mobile gaming. They have implemented state-of-the-art HTML5 technology, and the software runs smoothly on any mobile device.

Mobile casinos are top-rated in New Zealand, and this operator knows it’s a preferred mode of gambling.

Although they do not have a separate downloadable application, you can access your account from any mobile browser, whether an Android or iOS smartphone or tablet.

The platform’s mobile version is just as good as the desktop version, with a similar design and layout as on a PC.

Casumo Casino Pokies 5 /5

If you are a slots fan, look no further – this platform has you covered! They have an impressive collection of over 1500 slots, jackpots, and progressive jackpots that we counted during our analysis for this Casumo Casino review.

Players in New Zealand can enjoy the latest and best slots from veteran providers like Evolution Gaming, Microgaming, NetEnt, and Blueprint Gaming.

Slots include themed versions, video slots, various classic slots, progressive jackpots, and more.

There is a convenient search button where you can insert any keyword, provider name, or game name for results. The options are extensive. Use the filter section to search by title or release date of a slot game.

Best Casumo Casino Slots

• Fire Joker
• Sweet Bonanza
• Book of Dead
• Planet Fortune
• Gonzo’s Quest
• Sakura Fortune
• Starburst
• Break da Bank Again
• Legacy of Dead
• 1 Million Fortunes Megaways

These are a few of the many famous slot titles available in the slots library. The gaming platform has an impressive collection of over 1500 slots, jackpots, and progressive jackpots. Players in New Zealand can enjoy all the popular varieties from the top software providers.

Highest RTP Slots from Casumo Casino

1. Mega Joker – 99%
2. Ooh Aah Dracula – 99%
3. Marching Legians – 98.12%
4. Joker Strike – 98.11%
5. Jackpot 6000 – 98.8%
6. 1429 Uncharted Seas – 98.5%
7. Blood Suckers – 98%
8. Rainbow Riches Pick n Mix – 98%
9. Starmania – 97.87%
10. White Rabbit BTG – 97.7%

Trying slots with a high RTP is not a guaranteed win, but it does make it easier to win some money. Slots with an RTP of 96% and over are generous. Above, we list a few titles with significantly high RTP percentages you can try.

Slot Types

• Classic Slots: 25+
• Progressive Jackpots: 25+
• Video Slots: 1200+
• Megaways: 50+
• Jackpots: 10+
• Exclusive slots: 1

Besides the above slot types, the selection includes many other themed variants and several Movie and TV-themed titles. The game selection is updated regularly, and new high-quality titles are added to keep you entertained.

Slots

Jackpots

Slingo

Casumo Casino Live Dealer Games 5 /5

There are more than 340 live dealer games from operators like Evolution Gaming. Live Baccarat, Live Blackjack, and Live Roulette are some of the game types available in this section.

Live casino

Roulette

Baccarat

Blackjack

Craps

Table games

Video Poker

Casumo Casino Roulette Games

Casumo Casino Blackjack Games

Casumo Casino Baccarat Games

Casumo Casino Table Games

• Baccarat
• Blackjack
• Roulette
• Poker
• Craps

Popular table games include Deal or No Deal, DJ Wild, Monopoly Big Spin, and various forms of Casino Poker.

Casumo Casino Payments 3.5 /5

Payment	Min deposit	Max deposit	Min withdrawal	Max withdrawal	Withdrawal time
	$20	$5000	$10	$10000	3 business days
	$20	$5000	$10	$10000	Instant
	$20	$5000	$10	$10000	3 business days
	$20	$5000	N/A	N/A	N/A
	$20	$5000	$10	$10000	Instant
	$20	$5000	$10	$10000	1-5 business days
	N/A	N/A	$10	$10000	Up To 5 business days

This operator has made things easy for players in New Zealand, and there is a variety of banking methods for both deposits and withdrawals.

Players can use Visa, Mastercard, ApplePay, and various Ewallet options to make a deposit. Withdraw with Visa, ApplePay, Skrill, Ecopayz or by selecting a bank account transfer.

Casumo Casino Deposit process

1. Log into your real money account with your credentials.
2. Click on the Deposit Now button or click on your username.
3. Select deposit at the top of the page.
4. Opt to use a Valuable – this is your welcome promotional offer – or continue without it.
5. Select a banking method by choosing one of the tabs.
6. Continue by adding your banking information or eWallet details as needed.
7. Enter the amount you wish to add to your real money account.
8. Confirm your details and complete the transaction.

What is the Casumo Casino minimum deposit?

The minimum amount a player may deposit is $20, no matter your payment method. There are various options other than Visa and Mastercard, like Skrill, Ecopayz, ApplePay, and Paysafecard.

Depending on your payment method, a maximum deposit of $5,000 to $15,000 will apply.

Casumo Casino Withdrawal Process

Withdrawing from this casino is straightforward. However, you should note that you will need to withdraw using the same method as your last deposit. If you deposited using VISA, you must use an e-wallet to withdraw your funds.

1. Log into your real money account with your email address and password.
2. Click on your username.
3. Select withdraw at the top of the screen.
4. Select a banking method by selecting one of the tabs – you should use the same payment method you used for your last deposit.
5. Continue by adding your banking information or eWallet details as needed.
6. Enter the amount to withdraw.
7. Confirm your details and complete the transaction.

Casumo Casino withdrawal time

The team must verify and approve your withdrawal request. This verification can take a few hours, depending on the number of withdrawal requests pending at the operator. After approval, card withdrawals can take up to 3 days, while ApplePay and Skrill will reach your account instantly.

Please note that there are requirements that need to be met before a withdrawal will be approved. You can find more details in the Terms and Conditions.

Reasons for Casumo Casino payout problems

1. Requesting a withdrawal without doing your KYC first.
2. The receiving bank or e-wallet has a limit on incoming transactions.
3. Not meeting the wagering requirements or T&Cs.
4. The bonus is still active.
5. Account not verified.

Casumo Casino Fees

There are no fees levied by this platform for either withdrawals or deposits. However, we recommend double-checking that there are no hidden charges or exchange rate fees applicable to the banking method.

Compare Casumo Casino Payments With Others

Casumo Casino Licensing & Security 4.5 /5

We always ensure the validity of an operator’s license before we make any recommendations to you. Your safety is our priority, so you can be sure that you can gamble with the knowledge that you are in good hands. More about this operator is available in the table below.

MGA

Active

Is Casumo Casino Legit?

• Malta Gaming Authority

This operator is part of Casumo Casino Services Limited, a Maltese online casino and sportsbook services company. Their platforms are jam-packed with slots, video slots, jackpot games, live casinos, table games and betting.

Is Casumo Casino safe?

• Gambling Therapy
• SSL encryption

This operator cares about safe gambling and offers safety tools like account closure, minor-restrictive tools, Reality Checks, Self-assessment, Self-exclusion, and Self-limits.

In addition, they offer ‘Take a break’ options and trained customer support when you feel you need help with a gambling addiction. Casumo will always ensure that its players are playing within their means and just as entertainment.

With SSL and encryption software, you can gamble with the knowledge that your information and funds are safe.

Casumo Casino Customer Support 4.5 /5

If you register with this site, they will prioritise solving any issues you should have. The Live Chat button on the homepage is fully functional, and they assisted us with live chat before even signing up.

This platform has an extensive self-help section, but service agents are on standby to help you 24/7. Unfortunately, they do not have a direct contact number, but if you prefer, you can send an email. All email queries are answered timeously.

How to contact Casumo Casino?

The fastest way to resolve a problem is by clicking on the Live Chat button on the main screen. The Live Chat button is easy to find and always visible on the screen – it’s a purple two-way speech bubble. Here you can select FAQ or speak to a Live Support agent.

The usual response time for live agents is under two minutes, and they are available 24/7. If you don’t need a response back urgently, email the team via [email protected] for any other queries. Unfortunately, they do not have a direct contact number.

How we tested customer support?

Customer support is important when we review a brand and take our time to test this vital aspect of a platform. We judge the agent’s responsiveness, quality of answers and interaction, and overall experience.

In this case, we were delighted to speak to an actual customer representative, and the quality of the service was excellent. They are super responsive, and we were satisfied with the level of care we received. Overall, the customer care is informative, professional, friendly and helpful.

We found that information was easy to find on the website, and they responded to our emails timeously. So you can expect an answer regarding your email request within 24 hours, depending on the number of queries they may have.

Phone:

Not Available

Email:

[email protected]

Live chat:

Yes, 24/7

Loyalty 3 /5

This operator values each customer and has fantastic benefits for regular patrons. While you play at Casumo Casino, you get rewarded. So getting rewards is easy. You get access to exciting special bonuses just a click away.

On average, 31,000 rewards are handed out each day. However, this operator does not currently have a VIP program and considers all their customers valuable VIP members.

Our Verdict

We consider Casumo Casino a great choice for the majority of NZ players due to its inclusive game catalogue with over 1500 pokies and 340 live dealer games from premium providers like Evolution, NetEnt and Play’n Go. We believe the betting limits ranging from $0.10 to $100 on pokies and $0.10 to $5000 on live dealer games are suitable for all types of players, regardless if they’re new or seasoned punters. Furthermore, there are 7 payment options with low minimum withdrawals starting at $10 and instant payouts on 3 of them, which are very convenient features to have.

Pros

• Over 1500 pokies
• Renowned providers like Microgaming, Play’N Go, and NetEnt
• 7 popular payment methods, including cards and e-wallets
• Minimum withdrawals of $10 on all options

Cons

• Payout processing of up to 3 days
• No phone customer support

What Casumo Casino is great for

The essential aspect that NZ players will take away from this operator is its gambling library. Pokies can be found in around 1500 variants, backed up by providers such as Microgaming and NetEnt. You can wager between $0.10 and $100 on regular and Progressive Jackpots, Megaways and even Classic Pokies.

Is Casumo Casino the best choice for you?

This betting platform is best for those that enjoy a diverse pokie library. It hosts over 1500 titles you can enjoy from a small list of providers but nonetheless filled with developers such as Microgaming, NetEnt, and Play’N Go. Furthermore, you have the ability to withdraw your winnings as soon as you reach $10 so you can easily request your funds after every little win.