Emu Casino Review (2023)

Our Expert's Review Process

Our expert team tested all features of Emu Casino to provide you with an accurate insight into the operator’s offerings. We used our structured review process to check the game library, the welcome bonus, and the 24/7 live chat.

We collected Emu Points, spent them on the available rewards, and tested a few of the responsible gambling tools provided by the website.

Our experts believe Emu provides comprehensive online casino services and is a great option for NZ punters.

Overview of Emu Casino

Expert's Testing Process

Emu Casino Registration Process Preview

Emu Casino Look & Feel 5 /5

The platform offers NZ gamblers a modern and visually pleasing interface with all the desired navigational features, a search bar, a provider filter, an information panel for every title and game recommendations based on popularity and player preferences. The website is also fully optimised for mobile use and loads quickly on all the devices we tested.

Our experts decided to reward the look and feel of Emu with a maximum score making it one of the top NZ casinos in terms of user interface.

Look and Feel Verdict

• Navigation: Easy to use, featuring all possible navigational tools.
• Loading speed: Very quick and lacking any bugs or glitches.
• Graphics & Design: Modern look with a very pleasing colour design.
• Overall verdict: The Emu Casino’s interface is one of the best in the NZ market, providing players with not only a very pleasing visual experience but with a highly-optimised platform for any device, as well as plenty of navigational options to help you quickly browse the website.

Emu Casino Desktop Preview

Emu Casino Mobile Preview

Emu Casino Pokies 5 /5

Emu offers its NZ customers a comprehensive selection of pokies with over 1300 gaming options from more than 30 renowned providers, including the fan-favourites, NetEnt and Play’n Go. You will find almost any type of pokie you might want to try, Regular Jackpots, Megaways, Bonus-Features and many more.

We rewarded the platform with a 5/5 score for its pokie collection and believe it to be a strong alternative to any of the best pokies sites. You might find a larger pokie catalogue on Conquestador Casino, which shares a similar rating with Emu.

Slot Types

• Classic
• Video
• Megaways
• Regular Jackpots
• Megaways
• Bonus Features
• Bonus Buys

Pokies Verdict

The pokie selection of Emu offers some features very rarely seen on any online gaming platform, it completely caters to both low and high rollers due to the very inclusive betting limits. Most games have a minimum stake of $0.10, but a few of the titles available go up to a maximum of $10000 per hand and even have changeable volatility.

Slots

Jackpots

Emu Casino Live Dealer Games 5 /5

Emu features a wide catalogue of live dealer tables with over 100 options from premium providers of the live casino sector, Pragmatic Play and Evolution Gaming. You can place bets ranging from $0.10 to $5000 on live roulette, blackjack, baccarat, poker, craps and several game shows.

We consider the live casino section of Emu to deserve a maximum score because it matches the preferences of most NZ live casino players. If you’d like to have a wider selection of live tables, you can give 21 Casino a try and pick from 406 live tables.

Live Dealer Games Verdict

Live casino

Roulette

Baccarat

Blackjack

Craps

Table games

Emu Casino Payments 4.3 /5

Payment	Min deposit	Max deposit	Min withdrawal	Max withdrawal	Withdrawal time
	$10	$10000	N/A	N/A	N/A
	$10	$2500	N/A	N/A	N/A
	$10	$10000	N/A	N/A	N/A
	$10	$2500	N/A	N/A	N/A
	$10	$10000	N/A	N/A	N/A
	$10	$100	N/A	N/A	N/A
	N/A	N/A	$50	$20000	2-3 business days

Emu offers NZ punters close to 10 very popular payment options, including cards, e-wallets and cryptocurrencies. You can start playing on the website with minimum deposits of $10 and withdraw starting at $50, which is a little above the industry average.

You can also expect your payouts to be processed between 48 and 72 hours, which is relatively slow compared to other operators. We would like to see some improvements in the cash-out department to increase the operator’s score from the current 4.3 we awarded.

A better alternative with a maximum score for the payment section is SkyCity Online Casino due to its $20 min withdrawal and payout processing in 24 to 48 hours.

Payments Verdict

• Payout time: Between 48 and 72 hours
• Payment methods: Nearly 10 popular NZ banking methods
• Payout limits: $50 minimum and $20000 monthly limit
• Overall verdict: Good selection of banking options, suitable for most NZ gamblers. However, it could use minor improvements in the payout section.

Compare Emu Casino Payments With Others

Emu Casino Licensing & Security 4.5 /5

Emu Casino is licensed by the Government of Curacao, which provides the operator with limited supervision of its actions and features. However, players can rest assured that the website is fair and transparent and places great importance on the well-being of its users.

Our experts rate the licensing of Emu with a 3/5 and hope to see a stricter license in the future to increase this score. While NZ casinos don’t require the strictest licenses, there still are some operators who undergo stricter supervision of their platforms. One such option is PlayGrand Casino, which is double licensed by the MGA and UKGC.

Curacao

Active

Is Emu Casino Legit?

The casino takes the fairness and security of the players very seriously and employs SSL Encryption to keep their information safe, a Random Number Generator to make sure their chances of seeing those winnings combinations is accurate, and multiple responsible gambling tools to keep them protected.

Emu Casino Customer Support 4.5 /5

You can contact the customer support team of Emu through the 24/7 live chat or email options. Both of them provide accurate responses in the shortest time possible, but the live chat agents take the edge with answers in just a few minutes, while email questions are answered in up to 48 hours due to the volume of requests.

We thoroughly tested the customer service options and rated it with 4.5/5 because it lacks a phone option where NZ users could reach the platform’s agents. If you want to join a website with all three available customer support channels, you can give LeoVegas Casino a try, it offers 24/7 live chat, phone and email support.

Phone:

No phone available

Email:

[email protected]

Live chat:

Yes, 24/7

Loyalty 5 /5

The reward system of Emu is one of the best in the NZ iGaming market. The operator offers you a tiered VIP club and a comp points shop called EmuPoints and EmuShop. You can start collecting EmuPoints as soon as you register and make your first deposit.

The loyalty scheme levels are tied to your point collection, the more points you acquire, the better rewards you will receive.

We thoroughly enjoyed the attention to detail in the loyalty section of the website and rewarded it with a maximum rating.

VIP Levels & Rewards

The VIP program features 4 levels you can climb by gathering more EmuPoints, these are Newbie, Bronze, Silver and Gold and the benefits you can receive are:

• Deposit Matches
• Weekly Reload Bonuses
• Free Spins
• Cash Drops
• Exclusive Benefits

Our Verdict

Our experts believe that Emu Casino is an excellent gaming platform for most NZ punters because of its highly inclusive features, great game collection, and affordable minimum deposits. You will find over 1500 pokies, table and live dealer games from over 30 premium software developers, like Evolution, NetEnt and Pragmatic Play.

The aspect we liked the most about Emu was the loyalty scheme that is accessible from the moment you join and features very compelling incentives that accumulate passively from just playing on the platform.

The only downsides are the payout features of the operator, the minimum cashout of $50 and the processing time of up to 72 hours can easily be improved to be more favourable for the players.

Pros

• More than 1360 slot titles.
• Over 100 live dealer games.
• Well-known providers such as NetEnt, Evolution Gaming, Play’n Go, etc.
• $10 minimum deposits
• 24/7 live chat and email

Cons

• $50 minimum payout amount.
• You cannot contact support via phone.
• 3 business days payout processing time.

What Emu is Best For

This platform’s game catalogue covers a wide variety of slots with nearly 1500 titles. When it comes to live dealer games, you will find over 100 games and more than 1300 pokies. There are over 30 renowned software developers present, like NetEnt, Evolution Gaming and Wazdan, which supply the variety of games available.

Is Emu the Right Choice For You?

If you want to have plenty of gaming options and also be rewarded for all of your playtime on a gambling platform, then Emu is the right choice for you. You have nearly 1500 titles to choose from, and every wager you make is rewarded with Emu Points and gives you access to a world of exclusive rewards like the EmuShop and the VIP Hosts which will take your gaming sessions to the next level.

Wagering Contribution