Hello Casino

Hello Casino Review (2023)

From Hello Casino data to pros and cons & ratings, discover everything in our complete review! We cover all the casino aspects: Pokies, Payout Speed, Legitimacy & More!

Hello Casino Review Rating


4.3 / 5

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Updated: + 1

Hello Casino Bonuses and Offers

Hello Casino Bonus Codes
Hello Casino logo





Bonus Code:

Not Required

Welcome bonus

1st: 100% up to $100

2nd: 50% up to $250

3rd: 50% up to $150

Free Spins


No Deposit

10 Free Spins

Minimum Deposit


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Your e-mail will not be shared with any third parties. By adding your e-mail you agree to receive daily casino promotions, and this will be the sole purpose it will be used for.

Disclaimer Gambling Addiction

Problem gambling is a severe condition that can take a toll on your personal life. onlinecasinos365.net.nz is dedicated to raising awareness regarding gambling addiction! With us, you can learn about the warning signs of this addiction and how to prevent it.

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No Deposit10 Free Spins-----
Our Rating
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Min deposit$10$10$5$20$20$5
Payout speed2 days2 days1 day1-2 days2 days2-3 days
Slots Games2300450450200017001500
Live Games1601502505014080
Online since201420001998201820172001

Our Expert's Review Process

  • Our main objective is to find, test, and review the best online casinos available to local NZ players. Our mission is to write open and honest reviews that allow you to make an informed decision on the best possible casino site.
  • During the review process, we look at all the online casinos has to offer, from the complexity of the registration process to the quality of the games and promotional offers.
  • With this structured approach, we intend to ensure only the highest quality casinos available in NZ get added to our list of recommendations.
  • Our team of dedicated experts takes time to inspect all the small details, test how responsive the site is, and all the other need-to-know information before laying it out in one review for you to peruse.
  • Giving you instant access to all you need to know before you decide if it’s worth registering as a customer.

Overview of Hello Casino

✅ Registration Process2 mins
📝 KYC Process2 days
♠️ Game TypesLive casino, Slots, Scratchcards, Bingo, Roulette, Jackpots, Baccarat, Classic Slots, Blackjack, Slingo, Table games
♣️ Live games160
🎰 Pokies2300
💰 Deposit MethodsNeosurf, Paysafecard, Skrill Moneybookers, MuchBetter, MasterCard, Visa
💸 Withdrawal MethodsSkrill Moneybookers, MasterCard, Visa
💲 Min Deposit$10
✨ First Deposit Bonus1st: 100% up to $100
🎁 No Deposit10 Free Spins
Bonus CodeNot Required

Expert's Testing Process

Bonus ClaimedYes
Deposit Amount$10
Deposit MethodSkrill Moneybookers
Game Types PlayedSlots
Withdrawal Amount$0
Last CheckedSeptember 12, 2023

Hello Casino Registration Process Preview

Hello Casino Look & Feel 4.5 /5

For this Hello Casino review, we appreciated the site’s modern theme with high-quality graphics and user-friendly site navigation. If you’re looking for modern simplicity, then this is it.

It’s a place where every New Zealand player will be able to gamble in style, taking their pick from thousands of slots powered by the best providers in the industry, bringing much diversity to each Hello Casino bonus code.

How to complete the Hello Casino login process?

Quickly setting up your account can be done just by following these steps that we encountered for this Hello Casino review:

  • Click on the blue Sign up button.
  • Enter your first name, last name, gender, birth date, and country.
  • Click the blue continue button to proceed
  • Enter your email address and create your password.
  • Confirm you are of legal age and accept the T&Cs.
  • Click Sign Up to complete the process.

How to verify Hello Casino account?

Withdrawing winnings from any wagered Hello Casino bonus code is tied to the account verification process. Here’s a short and quick guide:

  • Start the verification process by contacting the customer support team.
  • You will be required to provide documentation like your ID, Bank Statements, and Proof of Address.
  • Once the documentation has been uploaded, the verification process will start.
  • The verification process can take up to 72 hours (3 days).
  • Once the process is complete, you will receive an email to say your account has been verified or if additional documentation is required.

KYC Documents

  • Valid National ID Card
  • Valid Passport
  • Driver’s License
  • Utility Bill
  • Bank Statement

You want a hassle-free experience when you sign up, so you need to have your KYC documentation ready. With this documentation instantly accessible, you can easily verify your account.

And from there, withdrawing from your account will be a breeze. Always keep these documents close to make the verification process quick and easy.

How to close your account?

  • Log in to your online account.
  • Head to the Banking tab and withdraw your funds.
  • Then head to the support section
  • Get in touch with the support team via email or Live Chat.
  • Clearly state that you wish to close your account.

Hello Casino Desktop Preview

When you decide to become a member of this platform, you will undergo a quick registration process. Once this is done and your account is verified, you can start playing for real money.

A superb welcome package awaits all newly registered New Zealand players. More information about this is instantly available on the homepage or via the Hello Casino bonus code tab.

There’s also a tab that gives you quick access to the Home, Sign Up, Promotions, Banking, VIP, and Support pages. It also allows you to change your language.

The homepage also gives you access to different game categories to choose the best games. This includes Table Games, Slingo, Slots, and Live Casino, to name a few.

At the bottom, you will find quick links to the About Us, Terms & Conditions, Promo Terms, Privacy and Cookie Notice, Responsible Gambling, Safety, Complaints & Procedures, Game RTP, and Affiliates. The footer also holds the licensing and owner information.

Hello Casino Mobile Preview

It has become quite common for players to prefer playing their favourite games via mobile. This modern online betting platform utilises the latest technology to create a smooth and hassle-free gaming experience. This includes having access to games from anywhere at any time.

Mobile users can look forward to a user-friendly gaming experience similar to a desktop. It includes access to great games, quality promotional offers, secure payment methods, and around-the-clock customer support.

Hello Casino Pokies 5 /5

Our Hello Casino review uncovered over 2000 slot games. There is a different range of pokies, including progressives, drops and wins, and more.

Pokies for real money and demo mode are available. However, you must have a registered casino account to access the casino games.

Popular Providers you can find here include All41 Studios, Big Time Gaming, ELK Studios, Evolution Gaming, Microgaming, NetEnt, NetGaming, Pragmatic Play, and WMS Gaming. These are just a few 50+ software providers you can find in the Hello Casino game library.

The games are neatly divided into categories: Top Slots, New Slots, Jackpots, Drops & Wins, Megaways, and Favourites.

The latter is a category where you can save all your favourite games as you play them. There is also a Provider category for finding games by provider.

Best Hello Casino Pokies

  • Aztec Wilds Megaways
  • Blood Rage
  • 3 Lucky Rainbows
  • Money Train 3
  • Sweet Bonanza
  • Break Bones
  • Immortal Romance
  • Sizzling Moon: Hold the Jackpot
  • Starburst
  • Big Bass Splash

Online pokies are the most popular game choice for players at Hello Casino. There are thousands of pokies to choose from powered by the best game providers in the industry.

You can take your pick from diverse pokies with crisp and clear graphics and sounds, along with exciting bonus features. Browse the list of favourites and new releases and pick your adventure.

Highest RTP Pokies from Hello Casino

  1. Mega Joker – 99%
  2. Jokerizer – 98%
  3. Cleopatra’s Gold – 96.87%
  4. 888 Gold – 97.52%
  5. 1429 Uncharted Seas – 98.50%
  6. Blood Suckers – 98%
  7. Pay Dirt – 97.5%
  8. Fruit Warp – 97%
  9. Kings of Chicago – 97.8%
  10. Tut’s Twister – 97.1%

To increase your chances of hitting wins when wagering with any casino bonuses available, the best bet is to play high RTP slots. The high RTP (return to player) percentages indicate the overall rate the slot is set to pay to players over its entire lifetime.

Keep in mind this is a rough estimate across all games and not per individual player. Wins are never a guarantee, but chances do increase when playing high RTP games.

Fluffy FavouritesEyecon95.39%
Gems OdysseySkillzz Gaming94.63%
Pink ElephantsThunderkick96.1%
Kiss Me CloverEyecon95.39%
Fruit PartyPragmatic Play95.48%

Slot Types

  • Classic Pokies – 300+
  • Megaways – 100+
  • Drops and Wins – 45
  • Video Pokies – 1000+
  • Progressive Jackpots – 150+

There is something for every type of slot player, whether you prefer classic, video, Megaways, or progressive jackpots.

Take your pick and go on fun virtual adventures with different themed games from top software providers. Each slot has its own bonus features, payout possibilities, and excitement to enjoy.

Classic SlotsClassic Slots

Hello Casino Live Dealer Games 5 /5

For players who enjoy the thrill of a live casino experience, there is plenty to look forward to at.

The live dealer games tab has over 160+ titles to choose from, which includes a great variety of roulette blackjack, baccarat, and game show variants. All are streamed in real-time and powered by top providers like Evolution Gaming.

Live casinoLive casino
Table gamesTable games

Hello Casino Roulette Games

Type of Roulette Game Min Bet Max Bet RTP
Xxxtreme lighting roulette $20 $400 97.30%
Mega roulette $0.10 $5000 97.30%
Speed roulette $0.20 $5000 97.30%

Hello Casino Blackjack Games

Type of Blackjack Game Min Bet Max Bet RTP
Power Blackjack $5 $185 98.80%
Blackjack Live $1 $2000 99.50%
Blackjack One $1 $5000 99.28%

Hello Casino Baccarat Games

Type of Baccarat Game Min Bet Max Bet RTP
Andar Bahar $1 $5000 91.95%
Baccarat $5 $2000 98.94%
Speed Baccarat $0.2 $5000 98.94%

Hello Casino Table Games

  • Blackjack
  • Roulette
  • Baccarat
  • Poker
  • Craps

There is an elaborate range of table games that you can play in real money or demo mode. To play games in demo mode, you will need to register and login into your account first.

There are different variants of every type of game with different payout potentials and min and max bet requirements. This ensures that the game library has something suitable for every budget and bankroll.

Hello Casino Payments 4.1 /5

PaymentMin depositMax depositMin withdrawalMax withdrawalWithdrawal time
MasterCard logo$10-$10$500001-2 business day
MuchBetter logo$10-$10$500001-2 business day
Neosurf logo$10-$10$500001-2 business day
Paysafecard logo$10-$10$500001-2 business day
Skrill Moneybookers logo$10-$10$500001-2 business day
Visa logo$10-$10$500001-2 business day

Another essential part of our Hello Casino review was the analysis of this platform’s payment methods. Thus, we came up with popular methods such as Visa, MasterCard, Paysafecard, Skrill, and Neteller.

This means that most Kiwis playing here will have an opportunity to claim any Hello Casino bonus code.

Hello Casino deposit process

In order to claim a deposit based Hello Casino coupon code, just check the next steps:

  • Log in to your account.
  • Head to the Banking tab.
  • Click on Deposit Options.
  • Choose your preferred deposit method from the list.
  • Enter the amount you wish to deposit.
  • Confirm the transaction.
  • The funds should be visible in your account within minutes.

What is the Hello Casino minimum deposit?

There is a minimum amount of $10 you may deposit.

This site has its own minimum and maximum limits in place for deposits and withdrawals. To meet the requirements, you need to comply with these guidelines.

Hello Casino withdrawal process

  • Start by logging into your casino account.
  • Head to the Banking tab.
  • Click on Withdrawal Options.
  • Choose the payment options you wish to use.
  • Enter the amount you wish to withdraw.
  • Withdrawals can take anything from a few minutes to a few days, depending on the payment method.

Any good casino should be able to provide quick and efficient withdrawals, and that is exactly what you can expect here.

You can withdraw your winnings within a couple of minutes via secure payment methods. The process is quick and easy, but receiving your funds may take a while, depending on the payment method.

Hello Casino withdrawal time

All withdrawals are processed within 24 to 48 hours, after which funds can be credited instantly or reach your account within a couple of days, depending on the payment method used.

Always have your KYC documents nearby to make the withdrawal process easier. E-Wallets and Card transactions are quicker than Bank Wire.

Reasons for Hello Casino payout problems

  • Your account may not be verified yet.
  • You may not have enough funds in your account.
  • You may not be eligible for a withdrawal yet. Make sure you meet the wagering requirements.

Hello Casino fees

One thing that you need to keep in mind is that there may be times when fees apply. In most cases, payments will be fee-free, but with some payment methods, fees may apply on withdrawals due to exchange rates.

Always check your payment method before requesting your withdrawal.

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Hello Casino Licensing & Security 4.5 /5

Our primary focus is to bring you licensed and regulated online casinos that meet our criteria. This includes ticking all the boxes from licensing to being safety compliant.

Casino Trustworthiness Details
Casino Company White Hat Gaming Limited
Year of establishment 2014
Company No. of Employees N/A
Accepted Currencies ARS, BRL, CAD, CLP, EUR, GBP, INR, NOK, NZD, PEN, SEK, USD
Company Registration Number C73232
Adress 85 St John Street, Valletta, VLT1165, Malta


Swedish Gambling AuthoritySwedish Gambling Authority
UK Gambling CommissionUK Gambling Commission

Is Hello Casino Legit?

  •  Malta Gaming Authority
  • Swedish Gambling Authority
  • UK Gambling Commission

This online operator is licensed and regulated by several respected gaming authorities. It carries licensing from the Malta Gaming Authority, Swedish Gambling Authority, and the UKGC.

With multiple licenses, it is under strict regulation and incorporates the best security measures.

Is Hello Casino safe?

  • iTechLabs
  • SSL encryption
  • Gambling Therapy
  • Gamblock
  • Gamcare

This is a top-ranking online casino that utilises the best in security to provide a safe space for NZ players to enjoy the best gaming entertainment.

The website is on a mission to protect players from fraud and gambling harm by making sure all safety and responsible gambling protocols are being followed.

Hello Casino Customer Support 4.5 /5

The platform has dedicated customer support available to ensure players are always provided with the assistance required to enjoy smooth and carefree gaming. This includes around-the-clock support via email and live chat.

How to contact Hello Casino?

One of the best things is that you’ll never have to feel lost. The Casino has a great support team which you can access 24/7 via live chat or email at [email protected].

There is no FAQ section, but you’ll find that information is available throughout the site, and if you can’t find what you are looking for, then you can head back to customer support for quick answers. Unfortunately, there is no telephone number available.

How we tested customer support?

Before joining any site, it’s important to test their services which include customer support. While testing the customer support, we found the agent’s responsiveness to be efficient.

Emails are answered thoroughly within 24 hours, and Live Chat response takes up to 3 minutes. On some occasions, you may be in a queue if the Live Chat support is too busy.

Overall, the support team provides satisfactory service to ensure all questions and queries get sorted quickly.

No phone available
Live chat:
Yes, 24/7

Loyalty 4 /5

Being a VIP member gets you access to bigger and better rewards. Not to mention the benefit of exclusive support services and higher withdrawal benefits. It ensures that loyal players are rewarded with the best benefits.

Here, the VIP program is quite exclusive and members eligible to join will receive an invite from the casino staff.

Being a VIP gets you access to exciting events, exclusive promotions, and bonuses like free spins and reload bonuses. There is also the VIP cashback program that awards cashback of up to 20%.

On top of that, you get a bunch of special treats, access to faster pay-outs, and a dedicated VIP manager accessible 24/7.


Our Verdict

We took kindly to such an expansive gaming library. First of all, the pokies number more than 2300, which is already a high number, but the providers are the cherry on top, with names such as NetEnt and Microgaming showing up. Also, the live dealer games are stacked up, with over 160 options available to play. Evolution Gaming is an all-present provider, bringing authenticity to it.

One last thing that we appreciated was its fast withdrawal time of just 24 to 48 hours, making it much faster than other real money casino sites in New Zealand.


  • Impressive live dealer games: 160+ titles to choose from
  • Pokies catalogue: Over 2300 options
  • Essential providers: Evolution Gaming, Microgaming, and NetEnt are all present
  • Banking features: $10 minimum deposits and withdrawals


  • No apps: Both desktop and mobile versions lack downloadable software

What Hello Casino is Best For?

The best feature of this gaming platform is its banking policy. The most essential part is the quick withdrawal or cashout verification of just one business day.

Furthermore, the payment methods may not be numerous, but the following NZ popular ones are: Visa, MasterCard, MuchBetter, Paysafecard, and Skrill.

Why Join Hello Casino?

This is definitely a website that most NZ punters will appreciate. First of all, the payment methods work wonders, with MuchBetter, Paysafecard, Skrill, MasterCard, and Visa giving plenty of opportunities for funding. Also another plus is the 24-hour withdrawal time. Furthermore, the gaming library is large, standing at more than 2300 pokies and 160 live dealer games, having providers such as Evolution Gaming and Microgaming.