Spin Rio Casino Review (2023)

Our Expert's Review Process

You’ll need all the information to decide when to join a casino we recommend. While making a review, we cover all the mission-critical aspects of an online gambling experience. This review includes looking at the casino’s sign-up and verification processes, available deposit and withdrawal options, what games you can play, and what level of customer service you can expect.

Not being tied to your desk is also important to New Zealand players. Our assembled specialists reviewed the mobile gambling experience, looking at how it performs on various mobile operating systems and whether you can access all the desktop features and games. We also considered how the casino operates at different internet speeds and if you can access all bonuses and promotions.

Overview of Spin Rio Casino

Expert's Testing Process

Spin Rio Casino Registration Process Preview

Spin Rio Casino Look & Feel 4.5 /5

This bright and engaging casino has a playful design, thanks to its Brazilian inspiration. The main body of the site features a stunning photo of Rio de Janeiro. The site is uncluttered, with all links kept to a hidden text menu to the far left of the promotional area, and that’s why we awarded this page 4.5/5 marks.

How to complete the Spin Rio Casino login process?

1. Open the casino website using any of our links.
2. Click on the Sign-Up button.
3. Enter your email, Username, and Password.
4. Enter your name, DOB, address, and contact number next.
5. Be sure to accept the casino Terms.
6. Click Open Account to join the casino.

How to verify the Spin Rio Casino account?

1. Sign into your account.
2. Click on My Account in the left menu.
3. Select ‘My account’ from the drop-down.
4. Click Document Upload.
5. Submit the required KYC documents.
6. Hit Upload to finalize the process.

KYC Documents

• Government-issued ID
• Driving license
• Current passport
• A current utility bill
• Front and back of credit card

Collecting accurate KYC documentation on all customers is part of their anti-money laundering responsibility as outlined in their gambling license. The casino also uses this to ensure you request the withdrawal to protect you from fraud or other financial abuse.

Verdict

• Navigation: You will find it easy to navigate the site thanks to its categorized information and a helpful “Search” bar
• Loading speed: We did not find any loading glitches, but make sure you have a good internet connection at all times
• Graphics & Design: The page has a white and blue theme but no 3D elements or animated designs
• Overall verdict: All the details are at hand, and the clutter-free displaying of details will ensure a pleasant overall experience on the site.

Spin Rio Casino Desktop Preview

Spin Rio Casino Mobile Preview

Spin Rio Casino Pokies 5 /5

Spin Rio’s enticing selection of slots offers NZ players access to more than 1000 titles from top-notch software developers. This incredible collection of providers includes Microgaming, Netent, Red Tiger, and many others. That’s what earned this casino 5/5 from us.

Clicking on the play button for any available slots will launch a game’s demo version. The demo version will allow you to learn the rules and test various bet settings without touching your actual bankroll.

Verdict on Pokies

Slot Types

Slots

Jackpots

Classic Slots

Spin Rio Casino Live Dealer Games 5 /5

While doing this Spin Rio Casino review, we found a selection of 140 live dealer titles, being the basis for our giving this section 5/5. The casino has partnered with leading live providers like Evolution Gaming, Ezugi and Authentic Gaming to bring the best games to New Zealand.

These games live stream in high-quality on most internet speeds and work seamlessly on desktop pc and your preferred Android and Apple mobile devices. All games are streamed from bespoke studios and hosted by professionally trained gameshow hosts and croupiers.

Live casino

Roulette

Baccarat

Blackjack

Table games

Video Poker

Live Casino Verdict

If you prefer regular table games, the platform has you covered with their suite of more than 50 RNG titles. The casino has included a selection of Real table games for players who want the real dealer experience without the live interaction.

Spin Rio Casino Payments 3.9 /5

Payment	Min deposit	Max deposit	Min withdrawal	Max withdrawal	Withdrawal time
	$20	-	$20	$7000	1-3 days
	$20	-	$20	$7000	1-3 days
	$20	-	N/A	N/A	N/A
	$20	-	$20	$7000	1-2 days
	$20	-	$20	$7000	1-2 days
	$20	-	$20	$7000	1-2 days
	$20	-	N/A	N/A	N/A

After registering on the platform, you may access the deposit section right away. You will find several methods, such as credit/debit cards, e-wallets and prepaid vouchers.

But keep in mind that these may come with different transactional rules, and the payout time is up to 48 hours. We believe that the 3.9/5 score it’s fair for what this operator has to offer in terms of payment options.

Spin Rio Casino deposit process

1. Sign into your real money account.
2. Click on the Deposit button.
3. Select a deposit method.
4. Provide the necessary information.
5. Enter the amount you wish to deposit.
6. Follow the on-screen prompts to complete the transaction.

What is the Spin Rio Casino minimum deposit?

You can deposit sums equal or larger than $20 to begin playing on the site. This applies to all deposit methods and also to most of the available Spin Rio Casino offers.

Spin Rio Casino withdrawal process

1. Sign into your casino account.
2. Fulfil any outstanding wagering requirements.
3. Open your account details and click on Cashout.
4. Select a withdrawal method and amount on the Cashout page.
5. Follow the on-screen prompts to complete the withdrawal process.

When requesting a withdrawal, please remember first to complete any bonus playthrough requirements and play out any bonus spins in your account.  Also, have copies of your verification documents handy should they be requested.

Spin Rio Casino withdrawal time

When requesting a withdrawal, remember that your funds will be set to pending for up to 48 hours before being released. This delay allows the operator to check that the cashout was a legitimate request and to confirm that there were no system irregularities.

Once the withdrawal is approved, it can take up to 3 business days for your selected withdrawal method to process and clear your winnings into your account.

Casino Fees

Spin Rio wants you to have the full value of all deposits and withdrawals. For this reason, it does not levy any transaction fees when players use these services. Any dormant casino accounts will, however, attract a monthly admin fee which will be charged until the account balance is zero. When the balance reaches zero, the account will be closed.

Payments Verdict

• Payout time: Two days
• Payment methods: 7 payment options, including Visa, Mastercard, Neteller, and Paysafecard
• Payout limits: $7000 per month
• Overall verdict: Multiple payment choices, but some NZ players might not be so keen on the payout time.

We expect this site will improve the payout time to less than two days. Moreover, those of you who are using e-wallets such as Skrill, take a look at other sites that accept this banking possibility.

Compare Spin Rio Casino Payments With Others

Spin Rio Casino Licensing & Security 4.5 /5

As a website with licenses from three highly respected gambling jurisdictions, we consider it a safe and secure gambling portal, which is why it gained a flawless rating of 5/5.

All regulators – MGA, UKGS, Revenue Commissioners – are known to strictly enforce their licensing agreements, including high data security levels, regular game and payout audits, and player-friendly promotional terms.

MGA

MGA/CRP/148/2007

Revenue Commissioners

1014834

UK Gambling Commission

41204

Is Spin Rio Casino Legit?

The site holds multiple stringent gambling licenses, such as UKGS and MGA, and has proven itself a legitimate place, willing to go the extra mile for its players’ safety.

Spin Rio Casino Customer Support 4.5 /5

The customer service representatives can assist NZ players seven days a week. While we found their support staff to be well-trained and helpful, they are only available from 08:00 to 00:00 CET. Unfortunately, there is no telephone number available, so we scored this service with 4.5/5.

How to contact Spin Rio Casino?

Spin Rio Casino offers its customers two avenues for support: live chat and email. Given the support desk’s limited operating hours, Live Chat is the most efficient option.

Once you sign into your account, click the chat bubble icon in the left-hand menu to open the chat window. Outside of support hours, the email form is best as you can outline your query in full, including screenshots, and they can address it as soon as they come back on duty.

You can email the team directly at support@spinrio.com, and you should receive a response within 48 hours.

How we tested customer support?

With the limited customer support hours, we spent a little extra time stress-testing this service to ensure it can offer you the needed help. To achieve this, we created multiple test accounts and sent in several queries with varying urgency. We also contacted them via email as non-account holders. Live chat is only available to account holders.

While it would be ideal to consider offering 24/7 support, the responses we received to our queries were intelligently drafted and, in most cases, would have resolved the problem immediately.

At peak times, live chat took up to three minutes to be answered, but despite the query volumes they were dealing with, we still received stellar support. In short, the service is excellent; we only wish we had access to it around the clock.

Phone:

No phone available

Email:

[email protected]

Live chat:

Yes, 08:00-00:00

Loyalty 5 /5

You will be inducted into the loyalty program from your first deposit. This offers players several benefits, including loyalty points that can be redeemed for cash rewards, bonus spins, birthday bonuses, live tournaments, cashback rewards, express withdrawals, and a personal VIP host. We appreciated this VIP scheme, hence the 5/5 rating.

VIP Levels & Benefits

Our Verdict

One of the best advantages NZ players will encounter at Spin Rio is its pokies library with 1000+ choices, from top iGaming providers, NetEnt, Red Tiger, and Eyecon being some of them.

For sure, the minimum deposit of $20 might be high for some players. We are keen on this operator making improvements on the cash-out limit since now we believe that the $7000 monthly amount is quite low compared to competitors.

Pros

• More than 40 top-notch providers
• Numerous responsible gaming tools, including a self-assessment test
• Over 100 live dealer games

Cons

• You can only cash out $7000 per month
• The live chat support is not available 24/7.

What is Spin Rio Casino Best For?

Spin Rio has 100+ live dealer games from top providers like Evolution, Pragmatic Play, and Ezugi. You can explore Blackjack, Roulette, Baccarat, Poker, and several game shows. Moreover, VIP tables are also included.

Why Join Spin Rio Casino?

You may enjoy Spin Rio if you prefer playing several game types, such as slots, table games, live dealer sessions, and depositing with popular methods like cards and e-wallets. Yet, note that the $7000 maximum monthly withdrawal is relatively low.

Wagering Contribution