JackpotCity Casino

JackpotCity Casino Full Review for New Zealand

Searching for info about JackpotCity Casino? Check out our full expert review! We give you the JackpotCity Casino Pros & Cons, clear casino data & more! Start playing with the best pokies!

JackpotCity Casino Review Rating

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JackpotCity Casino Bonuses and Offers

JackpotCity Casino Bonus Codes
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Bonus Code:

Not Required

Welcome bonus

1st: 100% up to $400

2nd: 100% up to $400

3rd: 100% up to $400

4th: 100% up to $400

(+ 2 more)

Free Spins


No Deposit


Minimum Deposit


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Disclaimer Gambling Addiction

Problem gambling is a severe condition that can take a toll on your personal life. onlinecasinos365.net.nz is dedicated to raising awareness regarding gambling addiction! With us, you can learn about the warning signs of this addiction and how to prevent it.

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1st Deposit1st: 100% up to $4001st: 100% up to $5001st: 100% up to $100--1st: 100% up to $500
No Deposit------
Our Rating
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Min deposit$5$10$25$10$10$20
Payout speed1 day1 day3 days2 days2 days2 days
Slots Games60050030005504502500
Live Games130250160170150300
Online since199820082018201720002021

Our Expert's Review Process

We seek to find and test the best online casinos currently available to New Zealand players. It is our mission to scout the top operators and provide a detailed review of them to help you make an informed decision on whether or not it is the right one for you.

With each website, we take them through a rigorous testing process to ensure they meet the criteria of what we consider to be a safe, secure site with a great offering for players. Once all the checkmarks are hit, we will list the recommended sites.

Read the full JackpotCity Casino review to find out all there is to know about this site and what it has to offer to NZ players.

Overview of JackpotCity Casino

✅ Registration Process2 mins
📝 KYC Process1-2 days
♠️ Game TypesLive casino, Slots, Scratchcards, Mobile Games, Roulette, Jackpots, Baccarat, Classic Slots, Blackjack, Table games, Video Poker
♣️ Live games130
🎰 Pokies600
💰 Deposit MethodsEcopayz, Neosurf, Paysafecard, Skrill 1-Tap, Skrill Moneybookers, Neteller, MasterCard, Visa
💸 Withdrawal MethodsEcopayz, Wire Transfer, Skrill Moneybookers, Neteller, Visa
💲 Min Deposit$5
✨ First Deposit Bonus1st: 100% up to $400
🎁 No Deposit-
Bonus CodeNot Required

Expert's Testing Process

Bonus ClaimedYes
Deposit Amount$10
Deposit MethodVisa
Game Types PlayedSlots, Roulette
Withdrawal Amount$0
Last CheckedSeptember 26, 2023

JackpotCity Casino Registration Process Preview

JackpotCity Casino Look & Feel 4.5 /5

This is a modern gambling site that is user-friendly and loads fairly quickly in most areas. The platform is designed in such a way that you get instant access to games, banking, promotions, and support.

Games are categorized in a helpful way and there are even hot and cold game options. The casino on desktop and mobile browsers run smoothly but there is also the option of mobile gaming via the dedicated app. The latter brings the same modern technology with a beautiful purple colour scheme to your mobile device.

How to complete the login process?

  1. Start by clicking the Sign-Up button at the top right corner of the homepage.
  2. Fill in your Name, Username, Email, telephone number, and other personal details.
  3. Tick the box to say if you would like to receive a welcome bonus and promotional offers by SMS, phone, and email.
  4. Confirm you are of legal age and that you accept the T&Cs.
  5. Click Register to complete the process.

How to verify JackpotCity Casino account? 

  1. Start by contacting the customer support team to start the verification process.
  2. Provide them with the required documentation like your ID, Proof of Address, etc.
  3. Once they have the documentation it’s time to wait as they process and verify the information.

The entire procedure can take up to 72 hours. As soon as your account is successfully verified a message will be sent to you.

KYC Documents

  • Valid National ID Card
  • Valid Passport
  • Driver’s Licence
  • Utility Bill
  • Bank Statement

To ensure that the verification process is quick and easy we recommend having your KYC documents close by.

These documents tend to be requested for verification and the quicker you provide them, the quicker the verification process can go. Once your account is successfully verified you can start claiming promotions and playing games.

JackpotCity Casino Desktop Preview

JackpotCity is an operator with a modern designed website. The site is user-friendly but can at times load slowly. Getting access to games, banking, messages or support is quick and easy thanks to the tabs at the top right corner.

The homepage is filled with the latest JackpotCity Casino bonus codes, the best games, and the game categories for a quick shortcut to your favourite slots.

When you scroll to the bottom of the site you will find information on the site owner, the licensing agreement, and a few quick links. The latter will take you to customer support, responsible gaming, and the About Us section to name a few.

JackpotCity Casino Mobile Preview

For most players convenience and comfort are a priority, hence why mobile gameplay is just as smooth and accessible as desktop gameplay. For mobile users, there is the option of playing via browser or downloading the designated mobile app. Navigating the site is smooth and the issue of slight lag is solved when using the app.

While playing on mobile you get access to 400+ games, mobile payment methods, and JackpotCity Casino bonus codes, ensuring that playing on the go is just as pleasurable as playing from home.

JackpotCity Casino App Preview

While there is the option of playing via your mobile browser it’s recommended to download the app for higher-quality gaming and smoother visuals.

The iOS mobile experience is effortless and easily accessible. Download the iOS app to play the latest games on the go. There are no reviews listed for this app at the moment.

iOS JackpotCity Casino mobile app download process

  1. Head to the App Store on your device
  2. Look for the operator via the search bar
  3. Click the Get option and follow the on-screen prompts
  4. Once it’s installed, click Open
  5. Log in to your account or sign up

JackpotCity Casino Pokies 4.5 /5

This platform is home to over 600 top slot games from big names in the industry, like NetEnt and Microgaming.

The game library includes classic games, a spectacular range of different themed video slots, and progressive jackpot games. In the jackpot section, you can find plenty of popular progressive jackpot games like Major Jackpot and Mega Moolah.

The slot games can be tested in demo mode before you play for real money. You can instantly get access to slots by typing their name in the search bar.

Jack and the BeanstalkNetent96.28%
Joker ProNetent96.8%
Asgardian StonesNetent96.31%
Romeo&JulietPragmatic Play96.18%
Divine FortuneNetent96.59%

Slot Types

  • Slots – 500+
  • Jackpots – 55+
  • Hot – 20+
  • Cold – 50+

When you visit the game library you will find that there are the Slots Category, the Jackpots Category, and three icons to the right. There is the flame for hot, the snowflake for cold, and the heart for loved games.

The slots section gives you access to all different video slots, classic slots, and more. The jackpot section is for the big win slots, and you can also try the Hot slot category. You may dare to try the Cold slot section or choose from the list of favourites you’ve collected over time.

Classic SlotsClassic Slots

JackpotCity Casino Live Dealer Games 5 /5

JackpotCity Casino gives you access to an impressive selection of 130+ live dealer games. These games are powered by industry leaders, such as Evolution, and include everything from classic live game variants to more modern gaming options.

Live casinoLive casino
Table gamesTable games
Video PokerVideo Poker

JackpotCity Casino Roulette Games

Type of Roulette Game Min Bet Max Bet RTP
Auto Roulette Live $1 $5000 97.30%
Live Speed Roulette $1 $5000 97.30%
Live Power Up Roulette $1 $5000 97.19%

JackpotCity Casino Blackjack Games

Type of Blackjack Game Min Bet Max Bet RTP
Live Speed Blackjack $25 $1000 99.27%
Live One Blackjack $1 $5000 99.28%
Live Eclipse Blackjack $1 $5000 96.64%

JackpotCity Casino Baccarat Games

Type of Baccarat Game Min Bet Max Bet RTP
Live Speed Baccarat $20 $1000 98.94%
Live Andar Bahar $25 $5000 97.85%
Live Baccarat 1 $1 $5000 98.94%

JackpotCity Casino Table Games

  • Baccarat
  • Blackjack
  • Roulette
  • Video Poker

There’s a game type for every player and different variants to go with it. This means you can take your pick from the most basic to the most thrilling table games, depending on your game preference. All games have different min and max bet requirements as well as payout potentials.

JackpotCity Casino Payments 4.6 /5

PaymentMin depositMax depositMin withdrawalMax withdrawalWithdrawal time
Visa logo$10No limit$50$50001-3 days
MasterCard logo$10No limitN/AN/AN/A
Skrill Moneybookers logo$5No limit$50$50001-2 days
Neteller logo$5No limit$50$50001-2 days
Skrill 1-Tap logo$5No limitN/AN/AN/A
Paysafecard logo$5No limitN/AN/AN/A
Ecopayz logo$10No limit$50$50001-2 days
Neosurf logo$10No limitN/AN/AN/A
Wire Transfer logoN/AN/A$50$50001-5 days

You have access to a range of trusted and secure payment methods for deposits and withdrawals. These include popular picks like Visa, Mastercard, Skrill, Neteller and even cryptocurrencies like Bitcoin and Ethereum.

 JackpotCity Casino Deposit process

  1. Sign in to your account and visit the Banking Tab.
  2. Click Deposit and the preferred deposit method you want to use.
  3. Enter the amount you want to deposit and confirm the transaction.

The funds should show in your account within 5 minutes or less.

What is the JackpotCity Casino minimum deposit?

The site allows you to start playing with minimum deposits of $5. You will need to comply with these limits to play and successfully claim JackpotCity Casino bonus codes.

JackpotCity Casino withdrawal process

  1. Start by logging in to your casino account.
  2. Click on the banking tab.
  3. Now proceed to the withdrawal section.
  4. Take your pick from the payment methods available. It may differ from the deposit method you used.
  5. Enter the amount you wish to withdraw.
  6. Confirm and wait for the withdrawal to be processed.

It can take hours or a couple of days to receive your winnings.If there are any issues, be sure to contact the customer support team.

To ensure that the process is quick and without hassle, ensure you’ve got all the necessary verification documentation. And don’t forget to double-check to ensure all information is correct. Withdrawals are processed within 24 hours but can take longer.

JackpotCity Casino withdrawal time

The payout times may vary based on the method you used. All withdrawal requests are subject to a processing period which can take up to 24 hours or longer. And from there, it can take a few hours or a couple of days for the funds to reach your account.

The withdrawal time is mainly determined by your payment provider. Take a look at the table included in our JackpotCity Casino review for more info. For example, if you select Skrill for payouts, you may speed up your waiting time.

JackpotCity Casino Fees

Here, you can enjoy fee-free deposits and withdrawals. However, there are times when fees may occur. This can be due to specific withdrawals or simply because of the payment method used. Always check the withdrawal option and possible fees before requesting a payout.

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JackpotCity Casino Licensing & Security 4.5 /5

We are dedicated to bringing you the best legal and regulated gaming experience. This is why we review sites and only list the top licensed options. These are some of the JackpotCity Casino review checkmarks to land in our list of recommendations:

 Trustworthiness Details
Company Bayton Ltd
Year of establishment 1998
Company No. of Employees Not disclosed
Company Registration Number C41970
Address Villa Seminia, 8, Sir Temi Zammit Avenue, Ta’ XBiex XBX 1011
Kahnawake Gaming CommissionKahnawake Gaming Commission

Is JackpotCity Casino Legit?

This is a respectable online gaming operator that has been around for decades. As a leader in the industry, it aims to provide players with a safe and secure gaming experience. Thus, it comes with full licensing from the Kahnawake Gaming Commission and Malta Gaming Authority.

Apart from strict regulation, it also incorporates the best security measures to ensure player safety.

  • Kahnawake Gaming Commission
  • Malta Gaming Authority

Is JackpotCity Casino safe?

This secure platform uses all the latest and most trusted security measures to provide users with a safe gaming experience. This includes getting games tested for fairness, SSL data encryption on payments, and help tools for responsible gambling. They are dedicated to protecting users from potential gambling harms.

  • eCogra
  • iTechLabs
  • SSL encryption
  • Gamcare

JackpotCity Casino Customer Support 4.5 /5

Any respectable gaming site has a great customer support service accessible to users. Here, this means accessing professionally trained support agents any day of the week via Live Chat or email.

How to contact JackpotCity Casino?

The platform doesn’t have any support options available other than email and live chat. The Live chat runs around the clock, ensuring you get dedicated support day and night. Yet, the email method is slower. So, you may have to wait up to 48 hours for an answer.

How we tested customer support?

It wouldn’t be a proper JackpotCity Casino review if there is no testing of customer support. So, we asked all the necessary questions via live chat. The responses were adequate and polite. Moreover, agents answered in just a few minutes.

No phone available
Live chat:
Yes, 24/7

Loyalty 5 /5

Loyal players may access special benefits from the website’s loyalty scheme. This has multiple levels that can be upgraded by collecting points. These are earned by playing games.

But remember that not all games contribute the same towards collecting points. For instance, to get a point on slots, you need to wager only $1. Yet, Blackjack games require as much as $100.

If you don’t accumulate enough points, you will drop a level in your loyalty status.

VIP Levels & Benefits

Level Benefits
Bronze Bronze-level daily specials, Special Events, and Personalized Assistance.
Silver Silver-level daily specials, Special Events, and Personalized Assistance.
Gold Gold-level daily specials, Special Events, and Personalized Assistance.
Platinum Platinum-level daily specials, exclusive games, Special Events, and Personalized Assistance.
Diamond Diamond-level daily specials, exclusive games, Special Events, and Personalized Assistance.
Prive Invite Only. Access to more daily specials, exclusive games, Special Events, and Personalized Assistance.

Our Verdict


  • More than 10 payment methods, including traditional options, as well as cryptocurrencies
  • Fast payout processing in less than 1 day
  • The games can be played on a dedicated iOS app
  • 24/7 live chat


  • High minimum withdrawal of $50
  • No phone support
  • Slow loading speed

What is JackpotCity Casino Best For?

The platform stands out due to its minimum deposit of only $5. This is quite rare in the industry. Moreover, you can initiate transactions with several methods, such as cards, e-wallets, prepaid vouchers and even cryptocurrencies like Bitcoin and Ethereum.

Why Join JackpotCity Casino?

This is the right match if you enjoy Microgaming products, as the site provides plenty of them. Most of them are slots, but you’ll also find numerous progressive jackpots from the Mega Moolah series.

The live dealer section is in no short supply either. However, the $50 minimum accepted withdrawal might put some players off.

Wagering Contribution

Game categoryGame Contribution
Roulette, Live casino, Baccarat, Jackpots, Blackjack0%
Slots, Scratchcards, Mobile Games, Classic Slots100%
Table games10%
Video Poker5%