JackpotCity Casino Review (2024)

Our Expert's Review Process

We seek to find and test the best online casinos available to New Zealand players. Our mission is to scout the top operators and provide a detailed review of them to help you decide whether it is the right one for you.

We take each website through a rigorous testing process to ensure it meets the criteria of what we consider to be a safe, secure site with an excellent offering for players. Once all the checkmarks are hit, we will list the sites our specialists recommend.

Read the full JackpotCity Casino review to find out all there is to know about this site and what it has to offer to NZ players.

Overview of JackpotCity Casino

• Registration Process 2 mins
• KYC Process 1-2 days
• Live games 130
• Pokies 600
• Deposit Methods 8
• Min Deposit $5
• Live chat Yes, 24/7
• First Deposit Bonus 1st: 100% up to $400

Expert's Testing Process

• Bonus Claimed Yes
• Deposit Amount $15
• Deposit Method Visa
• Game Types Played Slots, Roulette
• Withdrawal Amount $0
• Last Checked April 18, 2024

Compare JackpotCity Casino with Others

Top Alternatives	Visit casino	Visit casino	Visit casino
1st Deposit	1st: 100% up to $400	-	-
No Deposit	-	20 Free Spins	-
Our Rating		See full review	See full review
Min deposit	$5	$5	$10
Payout speed	1 day	3 days	1 day
Slots Games	600	1200	2000
Live Games	130	23	79
Online since	1998	2021	2023

JackpotCity Casino Casino Look & Feel

5 /5

JackpotCity Casino is user-friendly and loads fairly quickly in most areas, receiving our 5/5 score. The platform is designed so that you get instant access to games, banking, promotions, and support.

Games are categorized helpfully, and there are even hot and cold game options. The casino on desktop and mobile browsers runs smoothly, but mobile gaming is also available via the dedicated app. The latter brings the same modern technology with a beautiful purple color scheme to your mobile device.

While there is the option of playing via your mobile browser, it’s recommended to download the app for higher-quality gaming and smoother visuals. The iOS mobile experience is effortless and easily accessible. NZ players can download the iOS app to play the latest games. An alternative is Platinum Play’s iOS application, if you have these devices.

Look and Feel Verdict

• Navigation: The site makes finding information effortless
• Loading speed: Swift responsiveness for the pages and the games
• Graphics & Design: White and purple theme, with a modern and clutter-free design
• Overall verdict: JackpotCity offers players an iOS application. The site is well-organized and has a modern design with a pleasant theme.

JackpotCity Casino casino slot games

4.5 /5

JackpotCity is home to over 600 top slot games from big names in the industry, like NetEnt and Microgaming. However, some providers – such as Play’n Go – are missing, so we provide this selection a 4.5/5 rating.

The library includes classic pokies, a spectacular range of themed video slots, and progressive jackpot games. Plenty of popular progressive jackpot games, like Major Jackpot and Mega Moolah, are in the jackpot section.

The slot games can be tested in demo mode before you play for real money. You can instantly access slots by typing their name in the search bar.

If you are a pokies enthusiast and this collection is not enough for your gameplay, you can check out Johny Jackpot’s 4000 slots.

Slots Verdict

When you visit the game library, you will find the Slots Category, the Jackpots Category, and three icons to the right. There is the flame for hot, the snowflake for cold, and the heart for loved games.

The slots section gives you access to all different video slots, classic slots, and more. The jackpot section is for the big win slots, and you can also try the Hot slot category. You may dare to try the Cold slot section or choose from the list of favorites you’ve collected over time.

Slot Types

Slots

Jackpots

Classic Slots

JackpotCity Casino live casino

5 /5

JackpotCity Casino gives you an impressive selection of 130+ live dealer games evaluated by our expert, Alexandra Camelia Dedu, with 5/5. These games, such as Evolution, are powered by industry leaders and include everything from classic live game variants to more modern gaming options.

There’s a game type for every player and different variants to go with it. This means you can take your pick from the most basic to the most thrilling table games, depending on your game preference. All games have different minimum and maximum bet requirements and payout potentials.

Additionally, 7Bit’s 600 live dealer games might better suit the needs of those who mostly like to play these titles.

Live casino

Roulette

Baccarat

Blackjack

Table games

Video Poker

Live Dealer Games Verdict

JackpotCity Casino payments

4.6 /5

Payment	Min deposit	Max withdrawal
	$10	$5000
	$10	N/A
	$5	$5000
	$5	$5000
	$5	N/A
	$5	N/A
	$10	$5000
	$10	N/A
	N/A	$5000

At JackpotCity Casino, NZ bettors can access a range of trusted and secure payment methods for deposits and withdrawals. 4.6/5 is our rating since these include popular picks like Visa, Mastercard, Skrill, and Neteller. The site allows you to start playing with minimum deposits of $5.

Ensure you’ve got all the necessary verification documentation to ensure the process is quick and hassle-free. And don’t forget to double-check to ensure all information is correct. Withdrawals are processed within 24 hours but can take longer. From there, the funds can take a few hours or a couple of days to reach your account.

Your payment provider mainly determines the withdrawal time. Look at the table in our JackpotCity Casino review for more info. For example, if you select Skrill for payouts, you may speed up your waiting time.

Payments Verdict

• Payout time: One day
• Payment methods: 9 payment methods, including Visa, Mastercard, Neteller, Skrill, and Paysafecard
• Payout limits: no limits per month. The minimum cashout amount is $50, higher than PlayOjo Casino’s $1 minimum withdrawal amount.
• Overall verdict: popular banking options, fast payout time, and limitless monthly cashouts.

Here, you have fee-free deposits and withdrawals. However, there are times when fees may occur. This can be due to specific withdrawals or the payment method used. Always check the withdrawal option and possible fees before requesting a payout.

JackpotCity Casino licensing & security

4.5 /5

We are dedicated to bringing you the best legal and regulated gaming experience. This is why we review sites and only list the top licensed options. JackpotCity Casino receives a 4.5/5 score with full licensing from the Kahnawake Gaming Commission and Malta Gaming Authority.

This secure platform uses all the latest and most trusted security measures to provide users with a safe gaming experience. This includes getting games tested for fairness, SSL data encryption on payments, and help tools for responsible gambling. They are dedicated to protecting users from potential gambling harms.

Kahnawake Gaming Commission

License number: 00892

MGA

License number: MGA/B2C/145/2007

Is JackpotCity Casino Legit?

JackpotCity is a respectable online gaming operator that has been around for decades. As a leader in the industry, it aims to provide players with a safe and secure gaming experience. MGA and the Kahnawake Gaming Commission ensure the legitimacy of the site.

JackpotCity Casino customer service

4.5 /5

Any respectable gaming site has an excellent customer support service that is accessible to users. This means accessing professionally trained support agents anytime via Live Chat or email at JackpotCity Casino.

The platform has no support options besides email and live chat, explaining our 4.5/5 evaluation. The Live chat runs around the clock, ensuring you get dedicated support day and night. Yet, the email method is slower. So, you may have to wait up to 48 hours for an answer.

It wouldn’t be a proper JackpotCity Casino review without customer support tests. So, we asked all the necessary questions via live chat. The responses were adequate and polite. Moreover, agents answered in just a few minutes.

Phone:

No phone available

Email:

[email protected]

Live chat:

Yes, 24/7

Loyalty

5 /5

Loyal players may access unique benefits from the JackpotCity Casino’s loyalty scheme. This has multiple levels that can be upgraded by collecting points. These are earned by playing games, and we consider this field worth a 5/5 rating.

But remember that not all games contribute the same towards collecting points. For instance, you must wager only $1 to get points on slots. Yet, Blackjack games require as much as $100.

If you don’t accumulate enough points, you will drop a level in your loyalty status.

VIP Levels & Benefits

Our Verdict

We recommend JackpotCity Casino for its extensive VIP club, which is tailor-made to reward the commitment of the NZ gamblers on the site. Moreover, the platform allows small deposits of $5 – a rare perk among gambling operators.

However, the site needs some improvements, such as adding a phone support method for dealing with urgent subjects.

Pros

• Nine payment methods, including popular ones
• Minimum $5 deposits
• Fast payout processing in less than one day
• The games are available on a dedicated iOS app
• 24/7 live chat
• Over 700 games

Cons

• High minimum withdrawal of $50
• No phone support
• No Android application.

What is JackpotCity Casino Best For?

JackpotCity stands out due to its minimum deposit of only $5. This is quite rare in the industry. Moreover, you can initiate transactions with several methods, such as cards, e-wallets, and prepaid vouchers.

Why Join JackpotCity Casino?

JackpotCity is the right match if you want to play Microgaming titles, as the site provides plenty of them. Most are slots, but you’ll also find numerous progressive jackpots from the Mega Moolah series.

The live dealer section is in no short supply either. However, the $50 minimum accepted withdrawal might put some players off.