Captain Spins Casino Review (2023)

Our Expert's Review Process

Our reviews result from a comprehensive examination of the provided services. Our team of professionals thoroughly explored Captain Spins Casino to make sure it is a trustworthy operator.

It evaluates its key components, including its deposit and withdrawal processes, transparency, and user-friendliness of the gaming platform.

We tested as many of the 3400 pokies and 50 live dealer games we could to make sure the quality of each one is up to par.

Additionally, our reviews act as a helpful guide to assist you in creating and verifying your account. Since a safe gambling environment is a top priority, we check the casino’s security protocols and tools.

Overview of Captain Spins Casino

Expert's Testing Process

Captain Spins Casino Registration Process Preview

Captain Spins Casino Look & Feel 5 /5

Captain Spins features a greatly optimised mobile and desktop platform that allows NZ users to have a seamless and intuitive gaming experience while on the platform. The sections are very clear, and you can use multiple filters and a search bar to navigate to your desired games. For the look and feel section, the website receives a 5/5 rating that can be hardly matched.

If you want a similar navigation experience, we recommend you try FreeSpino Casino, which has the same 5/5 score for its user interface.

The website’s interface is straightforward and has a main menu on the left. You can easily access the casino’s essential features, including payment options, customer support, and active Captain Spins Casino bonus codes.

How to complete the login process?

1. Visit the casino’s website and click the sign-in button in the top left corner.
2. Enter your full name, gender, birth date, and home address.
3. Decide whether you want to receive regular updates on the active bonus codes, and write down your email and phone number.
4. Choose your username and a strong password.

How to verify your account?

For those asking themselves how the account verification process goes for this site, see these points:

1. Open the “My Account” section.
2. Click on “My Details” and select the red link that takes you to the verification page.
3. Upload the required documents in the designated fields.
4. The website takes up to 48 hours to check your account.

KYC Documents 

• Identity checks: Driving License, ID Card, Passport
• Address verification document: Utility bill
• Payment method verification: Bank Statement

Look & Feel Verdict

• Navigation: Easy to use and intuitive; even new casino players can master its features quickly.
• Loading speed: Quick loading speeds and no bugs both on mobile and desktop devices.
• Graphics & Design: High-quality graphics and design that match well with the theme of the website.
• Overall verdict: Captain Spins provides players with a friendly interface that offers useful navigation tools.

Captain Spins Casino Desktop Preview

Captain Spins Casino Mobile Preview

Captain Spins Casino Pokies 5 /5

There are more than 3400 pokies, including classic, Megaways, and progressive jackpots. They are provided by well-known gaming companies such as Microgaming, Thunderkick, and Big Time Gaming. For these reasons, we rate Captain Spins with a 5/5 for its excellent pokie collection.

Additionally, you must use the search bar or select the game provider from the auto-generated list to find a specific game. Each pokie features a pop-up info box that briefly describes the theme and the rules.

Slot Types

• Video – 3120
• Megaways – 150
• Progressive Jackpots – 140

Pokies Verdict

Since the operator offers extensive pokie selections, the top 5 choices are listed on the game menu. They have a payout rate above 96% and are provided by popular game providers like Pragmatic Play.

You might find similar alternatives on our page of the best real money pokies sites. We recommend you give Wildz Casino a try for their catalogue provided by over 60 top developers.

Slots

Jackpots

Slingo

Captain Spins Casino Live Dealer Games 4.5 /5

The site’s game library includes more than 50 live dealer games, including Live Blackjack, Live Baccarat and Live Roulette. You can select from more lobby options from important iGaming companies like Pragmatic Play and Evolution.

We rate the operator with a 4.5 for the Live Casino section due to the limited number of titles. However, the quality is in no way lacking due to the presence of the best providers of this sector.

Additionally, we used the search bar to go through the live casino options while browsing the website for our review. The platform directed us to a unique page featuring all of Evolution’s live dealer games and a customised selection for each player.

If you’re looking for a 5/5 live casino collection, we suggest you try Lucky Nugget Casino, where you will find the same qualitative games but in a larger number.

Live casino

Roulette

Baccarat

Blackjack

Craps

Table games

Video Poker

• Roulette
• Blackjack
• Baccarat
• Craps
• Poker

Live Dealer Verdict

Captain Spins Casino Payments 4.8 /5

Payment	Min deposit	Max deposit	Min withdrawal	Max withdrawal	Withdrawal time
	$5	No Limit	$10	$5000	2 business days
	$5	No Limit	$10	$5000	2 business days
	$5	No Limit	N/A	N/A	N/A
	$5	No Limit	$10	$5000	1 business day
	$5	No Limit	N/A	N/A	N/A
	$5	No Limit	$10	$5000	1 business day
	$5	No Limit	$10	$5000	1 business day
	N/A	N/A	$10	$5000	3-5 business days

There are eight payment methods available, including credit cards, e-wallets, and bank transfers. The ones that ought to grab the attention of New Zealanders are Visa, MasterCard, Paysafecard, Skrill, and Neteller, all popular methods in NZ. You can deposit a minimum of $5 and withdraw a minimum of $10 across all methods. These features, combined with payouts in 24 hours on a few options, reward the platform’s payment system with a 4.8/5 score.

What is the minimum deposit?

The platform requires a minimum deposit of $5. However, some bonuses may require a different amount. In case you want even lower minimum deposits, you can check our $1 deposit casinos and find a suitable choice for yourself.

Captain Spins Casino Withdrawal Time

The betting platform processes withdrawal requests in up to 2 business days. Each banking option has its own processing time, though. For instance, whereas e-wallets authorise requests within 24 hours, credit cards can take up to 48 hours.

Reasons for Payout Problems

• You have an active bonus balance.
• You have already made a withdrawal request.
• The casino hasn’t verified your account yet.
• You haven’t fulfilled the wagering requirements for the bonuses, if applicable.

Compare Captain Spins Casino Payments With Others

Captain Spins Casino Licensing & Security 4.5 /5

Since we place high importance on a secure gaming environment, we thoroughly examined the website’s security and transparency for our review. We also examined whether a gambling regulatory body authorised the company’s services.

We concluded that this website is operating under the White Hat Gaming Network, which is a very prestigious iGaming company with several years of experience and a multitude of websites under their management.

We reward the platform with a maximum score for this section, which is a very rare score we give to NZ gambling websites due to the lack of strict licenses.

MGA

MGA/B2C/370/2017

UK Gambling Commission

52894

Is Captain Spins Casino Legit?

The United Kingdom Gambling Commission and the Malta Gambling Authority supervise and regulate Captain Spins.

Is Captain Spins safe?

This operator boosts its safety with the following additions:

• eCOGRA
• 128-bit SSL
• Gamcare
• GamBlock

Captain Spins Casino Customer Support 4.5 /5

You can contact Captain Spins 24/7 through email and live chat. We reward the customer service section with 4.5 due to these criteria.

The support section from the homepage menu lists the email address, live chat details, and commonly asked questions that emphasise essential information you might need.

How we tested customer support?

We contacted the gaming site via live chat to get more information for our review. We asked about their payment options and current Captain Spins Casino bonus codes.

Before being paired with a live chat agent, we had to confirm our contact information once more, including our full name, birthdate, and home address. In addition, we had to select a four-digit code to use for future interactions with the support team.

The agent took just five minutes to respond to all of our questions.

Phone:

No phone available

Email:

[email protected]

Live chat:

Yes, 24/7

Loyalty 5 /5

The website includes two VIP programmes; a loyalty program and a standard VIP one. Both programmes are based on levels and offer extra perks like invitations to exclusive events and promotions. We rate the loyalty section of the website with a perfect 5/5 score.

Loyalty Levels & Benefits

This programme focuses on your account status as it relates to your gaming activity and the amount of money you gamble on the casino’s games. For instance, you must wager at least $2250 to unlock the Amateur Status.

Upon making your initial deposit, you will also get 500 loyalty points. The minimum amount of points you can redeem is 1000, and they are equal to $5.

VIP Honors Club

The VIP Club is a 4-level system that needs a casino invitation to join. Players can access extra benefits, including monthly bonus codes and personalised support assistance.

Our Verdict

We consider Captain Spins to be one of the best choices for NZ gamblers due to the excellent game catalogue that offers plenty of pokies and a limited yet amazing selection of live dealer tables. We also enjoyed the friendly features of the banking system, the $5 deposit across options, as well as the $10 minimum withdrawal.

The cherry on top for our experts was the VIP program that provides incredible benefits to all players from the moment you join and your loyalty is truly valued with the exclusive Honors Club tier that can be accessed only by invitation.

Pros

• More than 3400 pokies.
• Microgaming, Big Time Gaming and NetEnt provide their game library
• Impressive VIP program with multiple tiers.
• Small minimum deposit of $5 and withdrawal of $10
• 24/7 live chat support

Cons

• The website takes up to two business days to process withdrawal requests
• Only 55 live dealer games

What is Captain Spins Casino Best For?

The website offers a wide selection of games, including 3400 pokies. You can find Classic, Video, Progressive Jackpots and Megaways from top software developers like Microgaming, NetEnt and Play’n Go. The quality of the games is further improved by the inclusive betting limits, ranging from $0.10 to $100, which are meant to suit low and high rollers alike.

Why Join Captain Spins?

Captain Spins doesn’t only provide NZ gamblers with an excellent game collection from top providers, it also gives you access to fresh promotions every day to keep your gaming sessions interesting. You can enter various challenges daily to receive unique rewards for every day you log onto the website.

Wagering Contribution